We encourage you to review these frequently asked questions. If you have additional questions, please contact the Office of Residential Life at reslife@ithaca.edu or 607-274-3141.

General FAQs

We have communicated with the Refrigerator Leasing Company to let them know that students will be remote in the Fall.  They will be processing refunds for all orders over the course of the week.

With the recent announcement that remote learning is extended through the Fall semester, students may not return to the residence halls. There will be very limited exceptions for students with significant extenuating circumstances or academic requirements. For more information, students should visit Exemptions for Extenuating Circumstances. 

With the recent announcement that remote learning is extended through the Fall semester, students may not return to the residence halls. There will be very limited exceptions for students with significant extenuating circumstances or academic requirements. For more information, students should visit Exemptions for Extenuating Circumstances. 

Spring move-in dates have not been determined at this time. Students will be notified during the Fall 2020 semester once that information becomes available. 

All orders that were made through OCM will be shipped to the billing address that was listed on the order. If you need your items to be shipped elsewhere, please contact OCM support at: 866-847-7365.

Students who purchased a parking permit are being contacted directly by the Parking Services team concerning refund details. For questions, please email parking@ithaca.edu.


All current housing assignments are on hold as we assess student housing with the extension of remote learning. More information about opportunities to adjust housing and planning for spring will be posted as soon as it is available.

We are currently exploring the possibility of room changes ahead of the Spring semester return to campus. Once a system is put in place, all students in on-campus housing will be notified of this process and relevant dates.

We are developing a spring housing assignment process to take place later in the Fall semester. Please look for more information later this Fall.

At this time, the off-campus application process for this academic year is closed. No further applications are being accepted and no further approvals are taking place. If you are a student who qualifies to live off-campus per the exemption criteria outlined in the Residence/Off-Campus Policy, please contact housing@ithaca.edu.

Student Belongings on Campus

Students who chose to store items on campus for the summer may continue to store items on campus for the fall semester for free. If students would like to change to have all of their belongings shipped, they can request that by submitting a new Move Out Registration Form online (https://ithaca.campuslabs.com/engage/submitter/form/start/406873). The College will continue to cover the first $30 of shipping cost. 

Alternatively, if students are or will be in the Ithaca area, they can arrange a pick up appointment by emailing General Services at generalservices@ithaca.edu. General Services asks that student arrange pick up appointments at least two business days in advance.

Now that all items have been packed from the move out process, the item retrieval process (requests to ship specific items only) is no longer available. 

Options for students who participated in Circle Apartment retention and left their belongings in their apartment are currently being put together. Please look for an update soon.

Please halt all advance shipping to the College as soon as possible. All packages currently received by IC Mail Service, and any which are already en route to the College, will be held until further notice. Mail Services will reach out to all recipients with updates as quickly as possible. Please visit Mail Services for the most up-to-date Mail Services information.