So you've decided to use Learning Coach services.

We want to be certain that you understand the purpose and intent of our services, as well as your responsibilities as a user. Please take the time to read our list of Community Expectations and Standards in its entirety. If you have any questions, please contact us at tutoring@ithaca.edu.


a. CLASS ATTENDANCE: I will attend classes on a regular basis and abide by attendance policies shown on course syllabi. I further understand that Learning Coaches are not responsible for teaching or lectures, and they cannot make up for my absences from class.

b. PURPOSE OF LEARNING COACH SERVICES: I understand that the purpose of Learning Coach services is for experienced students to serve as academic mentors/guides to inexperienced students. Learning Coaches are responsible for sharing strategies for learning course content and they motivate me to be a successful and engaged learner.

c. PERSONAL RESPONSIBILITY: As a user of Learning Coach services, I understand that I am ultimately responsible for my success in all academic coursework. Learning Coaches will support and guide me. It is up to me, however, to be an engaged learner and strive to earn high grades.

d. RESPECT FOR DIVERSITY: As a user of Learning Coach services, I will show respect for my IC peers, faculty, and staff. Engaging persons from diverse cultures, experiences, lifestyles, and opinions is a significant part of the collegiate learning process.

e. REMOTE LEARNING and/or ATTENDANCE: As a courtesy to my peers and to my professor who has prepared lectures and lessons for my benefit, I will keep my ZOOM camera on with my face visible during remote instruction. When classes are in-person or in synchronous mode, I will attend regularly.

f. ROUTINE, EFFECTIVE STUDYING: I will study on a regular and consistent basis. If I need to improve my overall study skills, time management, and approach to collegiate level academic immersion, I will seek assistance from a professional advisor in the Academic Advising Center.

g. AVAILABILITY: Once I make a request for Learning Coach services, I will make myself available for ongoing sessions when I am not in class, at work, or engaged in required sports or other formal extracurricular activities. I will also make myself available on weekends. Academics are always my 1st priority.

h. PREPARATION FOR SESSIONS: I will prepare for all sessions. I will have completed the assigned readings, reviewed class notes, and studied. I will prepare questions ahead of time so that my participation in the Learning Cooperatives productive.

i. CANCELLING A SESSION: Planning is important. If I have a schedule conflict, I will contact my Learning Coach at least 24-48 hours ahead of time. If I am ill, I will notify my Learning Coach as soon as possible.


a. PROFESSOR'S OFFICE HOURS: Faculty are the first line of defense whenever I need help with challenging course material. I will visit my professor's office hours to ask questions about concepts and ideas that I don't understand. I will use this critical resource in tandem with Learning Coach services.

b. ACADEMIC ADVISING SERVICES: Professional Advisors in the Center for Academic Advancement or my assigned Faculty Advisor faculty can answer my questions related to major and degree requirements, career goals, and much more. Learning Coaches are not permitted to give me academic advice because it is not their role.

c. OTHER CAMPUS SERVICES: As a citizen of the IC Community, I understand that this is a diverse campus and there are many services. I will seek to understand the services at IC and ensure that I utilize those that are applicable to my needs.


a. PLAGIARISM: I have read in its entirety the Ithaca College Policy Manual Volume VII, section on plagiarism and I fully understand what it means and the implications if I am charged.

b. GRADED ASSIGNMENTS: It is a violation of policy to ask my Learning Coach to help me with homework, take-home exams, midterms, finals or other graded assignments and projects. If I do so, I may be subject to disciplinary action.

c. GRADE APPEALS: I understand that I cannot appeal a low or failing grade in a specific course for any reason related to Learning Coach services.


a. SESSION FEEDBACK: At any time, I can evaluate my Learning Coach. I can complete a brief session evaluation form shown on the Tutoring Services website, or I can send an email to the Manager of Tutoring Services at tutoring@ithaca.edu.

b. SURVEYS/FOCUS GROUPS: I agree to participate in Tutoring Services evaluation and assessment activities when asked (online surveys and/or focus groups).