Text Message Scam Alert from Division of Consumer Protection


Contributed by Karen Sunderland

Reposted with permission from the NYS Division of Consumer Protection.


The New York State Division of Consumer Protection is alerting the public to be aware of text messages received via cell phones from entities masquerading as financial institutions, utility companies or cell phone service providers.

The text messages prompt recipients to click on an imbedded link or call the listed number. When consumers reply, they are then prompted to share personal identifiable information such as a PIN or social security number.

This method of scamming via phone text messaging is known as “SMiShing.” The name originates from “phishing,” the act of attempting to acquire personal information by an untrustworthy entity in an electronic communication. SMS (Short Message Service) is the technology used for text messages on cell phones.

The New York State Department of State’s Division of Consumer Protection provides the following tips for consumers to protect themselves against this scam:

For more information regarding scam prevention and mitigation, contact the New York Department of State, Division of Consumer Protection at (518)-474-8583 or visit our website at www.dos.ny.gov.

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