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Contributed by Kyle Szuta on 06/05/2014
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Contributed by Karen Sunderland on 05/28/2014
The annual campus electrical shutdown takes place on Saturday, May 31, 2014. ITS would like to remind everyone to unplug computers, printers, and other electrical devices prior to the start of the shutdown.
While ITS expects that all computing systems and services will remain online and accessible from off campus, there is the possibility of extended system downtime for any system or service due to unanticipated problems.
Contributed by Tony Tabone on 05/23/2014
The latest versions of Microsoft Office are now available to all currently enrolled IC students, free of charge. Students can download and install Office on their personal Windows and Macintosh computers. Please note that recent graduates are not eligible for this offer.
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Staff, bring your personal computer or device to the fixIT Shop the week of Monday, May 19 – Friday, May 23 for 20% off all services, and a free cleaning with any paid service!
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Contributed by Karen Sunderland on 05/04/2014
Special optical scanning procedures and schedules are in place for the processing of final exams during finals week.
Final exams will be processed Tuesday through Friday, May 6th – 9th and Monday, May 12th with a twenty-four hour turnaround time. Special procedures are in place after hours between 5pm-8pm Tuesday–Friday and again 5pm-8pm Monday. Regular optical scanning processing will resume on Tuesday, May 13, 2014. Please see last week’s Intercom article detailing the Optical Scanning finals week procedures. If you have questions about the optical scanning process, please visit our website or contact the ITS Help Desk at 274-1000, between 8am-5pm, Monday – Friday.
Contributed by Marilyn Dispensa on 05/02/2014
Mary Jo Watts of ITS has many years of teaching and research experience and is currently co-authoring a biographical book project SCUM: The Life and Times of Valerie Solanas. She will demonstrate the key technologies and workflows she has been using to record and catalog interviews as week as manage hundreds of digital assets acquired over a period of 8 years. She will highlight technologies that not only help in managing work but transformed the way she approached research. [Register]
Date: Thursday, May 8, 2014
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Contributed by Kris Monroe on 04/30/2014
On April 29, 2014 the U.S. Department of Homeland Security recommended that all users temporarily discontinue the use of Microsoft Internet Explorer (IE) due to a critical security flaw.
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Information Technology Services would like to remind Instructors that all Optical Scanning exams that are processed will be moved into the Instructors Sakai Drop Box and all Course Evaluations processed will also be moved to the Administrative Assistant's Drop Box.
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Contributed by Beth Rugg on 04/29/2014
VHS technology is fading away. Digital Media Services is available to help with converting copyright-cleared VHS titles to DVD and has compiled information concerning the demise of this technology. We know, for many of you, information contained on VHS is an important part of your curriculum and we don't want you to be caught by surprise.
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Contributed by Karen Sunderland on 04/28/2014
Some Firefox users have reported (and ITS has confirmed) that word wrap in OWA is not working correctly when typing a message (the typed text does not wrap to a new line). Microsoft acknowledges the problem and is investigating. The workaround is to use a different Web browser, such as Chrome or Internet Explorer (Windows), or Chrome or Safari (Mac).
Contributed by Tony Tabone on 04/27/2014
In the Outlook Web App (myhome.ithaca.edu), you can quickly search your calendar for events using the "search calendar" box in the top, left-hand corner of the OWA window.
Note: If you do not see the search box, you will first need to expand the navigation pane by clicking the chevrons ">>" in the top, left-hand corner of the OWA window.
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Contributed by Marilyn Dispensa on 04/24/2014
Summer sessions start as early as May 13 so it isn't too early to start planning and setting up your courses. These 90 minute sessions will offer some tips for successful online courses and using Sakai effectively. Participants will have ample time to plan and/or build their courses. Come to one or all. Sessions are in Job Hall 102 (CET - Center for Educational Technology)
Online Teaching Working Sessions
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Contributed by Karen Sunderland on 04/24/2014
Microsoft has corrected the bug that was preventing the OWA search function from working while using Safari or Firefox. Several people who reported the problem to the ITS Helpdesk have confirmed that the search function is now working as expected.
Contributed by Tony Tabone on 04/22/2014
This will be the final week of TLC workshops for this semester. Please drop in for additional training during our summer hours. The TLC will be offering the following training sessions:
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Contributed by Karen Sunderland on 04/17/2014
Some Mac users have reported to the ITS Helpdesk that the search function in OWA is not working. Microsoft acknowledges that there is a bug in the software, but has not announced a date as to when it will be fixed. The problem only occurs while using OWA in Safari or Firefox. A workaround is to use the Chrome browser, in which the search function works as expected.
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