in focus | Background checks
Screenings on standby
Human resource professionals say the college could be sued for negligence, but college officals are not convinced the hiring policy needs to be changed
Colleen Shea/The Ithacan
The college organized a committee last year to decide whether background checks should be conducted when hiring employees.
Currently, administrators interview candidates and check references. Background checks are done only for law enforcement officers.
An Ithaca College committee analyzing the need for background
checks on potential employees has not reconvened or made a
recommendation after nearly a year of research.
College officials say no clear choice has presented itself.
The Ithacan reported Nov. 17 that a former college employee with
a prior criminal record had stolen more than $33,000 from the
college. Two weeks later, the paper reported that Sodexho, the
college’s dining services provider, had employed a convicted rapist
at the college.
The Society for Human Resource Management (SHRM), made up of
more than 205,000 human resource professionals, urges
employers to use background checks, especially for positions
dealing with money and security.
Of the 23 Associated New American Colleges, a grouping of
similar-sized colleges and universities, 12 reported performing
background checks for all or some positions. An additional two,
including Ithaca College, reported considering the issue. Three are
not performing checks, nor are they considering it. Six members
did not return calls.
Judy Drake, president of SHRM in Tompkins County, said most local
members currently perform background checks, both by choice
and by law.
“SHRM wants all employers to use background checks, mainly
because we find them very valuable, especially during recruitment,”
Drake said.
THE RUNDOWN
Who’s doing them, and where they’re being done
23: Number of Associated New American Colleges (ANAC)*
12: Number of those schools performing background checks
2: Number not performing checks, and are considering
3: Number not performing checks and not considering
8: Number performing checks on financial positions
7: Number performing checks on residence hall positions
3: Number performing checks on faculty positions
2: Number performing checks on students and student employees
*note: six schools did not return phone calls
According to a 2004 survey by SHRM, 54 percent of criminal-
record checks always or sometimes found an inconsistency with
information provided by the applicant. The top-five discrepancies,
all applicable to current college employment positions, included
driving records, certifications and licenses, dates of previous
employment and former job responsibilities.
A number of issues surround a possible policy on background
checks, including cost, accuracy, liability and applicant privacy. The
college must also decide what positions, if any, would benefit from
checks, how and when they would be completed, and what
information found, if any, would be relevant to the hiring process.
Current policy
The college currently relies on a process of interviewing and
checking references to select the best candidate for a position, said
Nancy Pringle, college attorney. Sworn sheriffs and security officers
are the only college employees currently subjected to background
checks. The process is part of their law enforcement certification.
Outside vendors do not have to follow the same hiring practices as
the college. For example, Sodexho, the largest supplier of non-
college employees, does not currently run background checks and
declined to comment about whether references are thoroughly
checked.
Sodexho employed a Class 3, or high-threat, sex offender, Tyrone
Fair of Ithaca, up until last spring in the Campus Center Dining
Hall. Fair was convicted in May 1982 for rape in the first degree.
The college told The Ithacan in mid-December it had formed an
informal committee to research the need for pre-employment
background checks. Pringle said no particular incident prompted
the review.
“I cannot think of an instance, that, if we had done a background
check, we would have picked up on x, y or z,” said Pringle, who has
been employed by the college for 12 years.
Vicki Estabrook, director of employment and employee relations,
said, to date, the hiring process has served the college “relatively
well,” but added it is possible someone with a prior conviction
could be employed by the college.
Both Estabrook and Pringle said the college has no intention of
running background checks on students.
A limited scope
Reference checks often add very little to the hiring process, Drake
said.
Employers are primarily fearful of giving bad recommendations
because they don’t want to be sued for slander.
“You can always get a good reference on a good employee, but if
there were issues at a past workplace, it’s hard to get that from a
reference call,” Drake said. “People don’t want to say something
about an employee, only to have them come back with a lawsuit,
saying ‘I didn’t get this job because of you.’”
Because employers are weary of the legal ramifications, many have
opted to provide only limited reference checks, Drake said. Limited
checks include the title, dates of employment and sometimes a
general grade of performance, such as excellent, satisfactory or
unsatisfactory, but even that is risky, she said.
A reference-checking policy is also limited because, typically,
applicants only provide the names of people they know are going
to give a good recommendation. Drake said calling past
supervisors that aren’t listed as references can help, but added that
background checks remain a better option, both legally and
professionally.
“You’re trying to get the best candidate for a position,” she said.
“And with reference checking, you’re not getting all the pros and
cons of the person.”
College could be liable
When David L. Speller, former assistant of the Office of
Multicultural Affairs, was hired in 2000, the college was unaware of
his prior criminal record. Three years later, Speller pled guilty to
grand larceny in the fourth degree after stealing more than
$33,000 from the college.
The college can be held liable for what it knew or should have
known about an employee under a common law known as
negligent hiring. A common law is regulation stemming from civil
court precedent.
Joel Goldberg is the president of Aurico Reports Inc., a national
pre-employment background-checking company. He said if the
college hired an employee, and that employee physically, mentally
or emotionally harmed someone else, and they had a prior history
of that activity, the college would be considered negligent.
“Let’s say you have an RA [resident assistant] in a hall who has
been convicted of some sort of physical abuse in the past,”
Goldberg said. “Now that RA, who no one did a background check
on, physically abuses another person, say, a student. The school is
negligent.”
Goldberg said civil settlements for negligent hiring currently
average about $500,000, while civil actions in the court system
average about $3 million.
“What’s a better investment for the college? A $50-$100
background check on some or all employees, or a $3 million
lawsuit?” Goldberg said.
A right to privacy?
From an employee’s perspective, background checks are often
inaccurate and overly invasive, said Tena Friery, research director
of Privacy Rights Clearinghouse, a national non-profit consumer
advocacy organization.
While background checks run through third-party companies are
regulated under the Fair Credit Reporting Act, checks done by
employers in-house have no restrictions.
“There is a lot of information out there, especially on the Internet,
that people may not know exists that an employer could find,”
Friery said. “And employers may use that information when making
a hiring decision and leave the applicant with no way to fight the
decision.”
If the college were to use a third-party company to conduct
checks, it must follow notification and consent procedures outlined
in the FCRA. Those procedures include notifying applicants of a
check, receiving their permission to run the check, giving them a
copy of the check and notifying them if they were not hired
because of information found in the check.
Information must directly apply to a desired position in order to be
considered in the hiring process. For example, it is legal to turn
down an applicant for a financial position based on a bad credit
report. But it would be illegal to turn down an applicant for a
janitorial position.
The same is true for criminal history. A prior conviction must
somehow relate to the desired position for it to be taken into
account, but unlike credit history, the scope of a conviction is more
difficult to define.
Despite the laws, Friery said, applicants remain relatively powerless
to challenge a decision.
“Employers can simply say another applicant was more qualified,
and those turned down have basically no rights,” she said. “The
laws, while important, are virtually unenforceable.”
Estabrook said background checks eliminate conversation between
the employer and applicant, which does not benefit the hiring
process.
“There’s no doubt a background check is invasive,” she said. “Most
employers don’t take the process any further than they have to, but
it also often depends on what negative experiences the employer
may have had in the past.”
Slow to act
Despite the clear benefits of conducting background checks,
Goldberg said, colleges and universities have been slow to follow
the rest of the business world in creating new policies.
According to the SHRM survey, 82% of respondents said their
organization sometimes or always performed a criminal record
check.
“People in academia tend to think they’re above such things,”
Goldberg said. “But in reality, because they’re dealing with
students, they should make sure applicants aren’t lying about their
educational experience and that they don’t have criminal
records.”
Pringle, the college attorney, said the past year has been spent
gathering information, talking with professional organizations and
attending teleconferences, adding “everyone is holding back
waiting for someone to set the pace.”
“It’s still a work in progress, for lack of a better word,” said Pringle,
who originally organized the group. “But I expect something might
be recommended.”
Estabrook said one reason the higher education industry has been
slow to act is because of extensive interview processes.
“Once you get to the reference checking stage, you already know a
whole lot about a person,” Estabrook said. “So something unknown
isn’t out of the question, but it’s a whole lot less likely.”
Even still, since Sept. 11, 2001, more and more employers,
including colleges and universities, have been creating policies on
background checks, Estabrook said.
“People are aware of what’s going on in the news and society,” she
said. “If there’s a gap in someone’s resume and they can’t explain
it, employers are most sensitive to pursuing things like that than
they
used to be.”