Helpdesk

Consulting

Some problems or questions may require one-on-one consulting in order to be resolved. One-on-one consulting may be provided by either a student or full-time staff member as appropriate.

The Technology Learning Center and the Center for Educational Technology offer one-on-one consulting with student consultants, Monday-Friday, 9:00 a.m. to 5:00 p.m.. Users may also be directed to attend a workshop if appropriate.

Full-time staff provide consulting for:

  • Sakai Online Courseware system: Mary Jo Watts
  • Digital Media production and distribution: Marilyn Dispensa
  • Instructional Design: Marilyn Dispensa
  • iTunes U: Marilyn Dispensa
  • Application support: Karen Sunderland, Adam Lee, Sharon Beltaine
  • Clicker Technology (eInstruction Personal Response system): Marilyn Dispensa