E-mail

Office 365 E-mail

Ithaca College e-mail is provided by Microsoft Office 365, a hosted Exchange solution. "Hosted" means that Microsoft manages and maintains the servers and the service is available over the Internet. Although ITS does not maintain the primary e-mail servers for the campus community, ITS staff manage the e-mail system and are responsible for account provisioning and de-provisioning.

All faculty members, staff members, students, and some departments are provided with individual accounts on the IC e-mail system, Office 365. Individual users access e-mail through a variety of methods, such as web browsers, client software, and mobile devices. ITS provides support for the following methods of accessing e-mail:

  • Chrome, Safari, and Firefox web browsers on a Macintosh running OSX 10.5, 10.6, 10.7, or 10.8
  • Chrome, Internet Explorer (ITS recommends IE version 9 or higher), and Firefox web browsers on Windows XP or Windows 7
  • The Microsoft Outlook client included with Microsoft Office 2010 for Windows and Microsoft Office 2011 for Mac OS X
  • iOS (iPhone, iPad, iTouch) and Android mobile devices

To access e-mail through a web browser, log into myHome at https://myhome.ithaca.edu and click on the orange Outlook Web App (OWA) icon in the IC Services Launcher on the left side of the myHome window. OWA is the online application provided for web access to Office 365 e-mail accounts.

You may forward your e-mail to other addresses (e.g., a Gmail account) by logging into your email account through myHome, then using the Outlook Web App to configure forwarding.

E-mail accounts on Office 365 have the following limitations:

  • 50GB of space in individual email accounts
  • 25MB size limit for an email message sent or received through the IC email system
  • 500 recipients per single email message
  • 1500 recipients total per 24-hour period per email account

Microsoft Outlook

The Microsoft Outlook email and calendar client software application is part of the Microsoft Office Suite, which is available on all college-owned computers. Windows users with Office 2010 have the Outlook client. Mac users will need to upgrade to Office 2011 in order to get access to the Outlook client. Older versions of the Office suite for Mac users did not include the Outlook client.