Training & Documentation

Quick Guide Index

Technical documentation services are provided through Quick Guides, web pages, and online help. All documentation services are available at no charge to all faculty, staff, and students at Ithaca College. Documentation is designed to assist users in getting started with supported applications and systems at Ithaca College. In addition to those available online, printed documents (Quick Guides) are available at the ITS Helpdesk in 104 Job Hall.

Quick Guides are provided in PDF (Portable Document Format). You need the Adobe Acrobat Reader on your computer to read and print documentation delivered in PDF format. The Acrobat Reader is already installed on computers that faculty and staff use as part of IC's Technology Renewal Program. See the "Downloads" box on the right side of the page to download the free Adobe Acrobat Reader.

Quick Guide List

 Active Directory:

Active Directory Basics for Mac OS X: Using the New IC Network

Active Directory Basics for Windows: Using the New IC Network

Home and Shared Folders on Mac OS X

Home and Shared Folders on Windows

Network Printing for Mac OS X

Network Printing for Windows


Adobe Products:

Adobe Acrobat

Dreamweaver Fundamentals

Photoshop Elements: Fundamentals

Classroom Support:

eClassrooms

eClassroom Williams 225

eClassrooms - Sympodium

Optical Scanning 

Connecting to the Internet:

Apogee's Quick Start Guide for Getting Connected in the Residential Halls

Personal Security on the Internet

Wireless Access

Digital Media:

CD Burning

Closed Captioning & Subtitles

HTML Web Coding

Working with Images for the Web 

Email:

Configuring Outlook 2010 for Windows

Configuring Outlook 2011 for Macintosh

Configuring Mobile Devices for E-mail and Calendar

Moving from Windows Thunderbird to Windows Outlook 2010

Moving from Mac Thunderbird to Mac Outlook 2011

Moving from Apple Mail to Mac Outlook 2011

Outlook Web App

Mailing App

Majorcool

Majordomo

Mentor File Server Access:

Home and Shared Folders on Windows

Home and Shared Folders on Mac OS X

Mentor Access from Off Campus using Juniper (Windows)

Mentor Access from Off Campus Junos Pulse (Mac)

Microsoft Office 2010 for Windows:

Microsoft Office 2010 for Windows - Installation Guide

Microsoft Office 2010 for Windows - What's New 

Microsoft Office 2011 for Macintosh:

Microsoft Office 2011 for Macintosh - Installation Guide

Microsoft Office 2011 for Macintosh - What's New

Mobile Devices:

Apple iOS Configuration

Android Configuration

Office Moves:

Office Moves

Operating Systems:

Windows 7

Macintosh 10.9 (Mavericks)

Outlook Calendar:

Outlook Calendar for Windows

Outlook Calendar for Macintosh

Outlook Web App

Mobile Devices and Calendar

Outlook Calendar for Resource Owners

Managing Another Person's Calendar Using Outlook

Password Management:

Changing Passwords

Stronger Passwords

Printing:

Network Printing on Windows

Network Printing on Mac OS X

 Telephone Service:

Multi-line (DTerm) Telephone Guide

Voice Mail at Ithaca College

Web Profile Manager:

WPM for Department Web Sites

WPM for Faculty Web Sites

WPM for Student Organization Web Sites

WPM for Staff Web Sites 

WPM for Student Web Sites (ePortfolios)

Web Site Archiving:

HTTrack for Windows: Archiving ePortfolios

SiteSucker for Macintosh: Archiving ePortfolios

Other Support Topics:

AES Crypt Single File Encryption

Filemaker Pro Databases

Macintosh: Best Practices for Mac OSX

SPSS Statistics Commuter License

Technology Renewal Preparation

WinSCP: Secure File Transfer