Quick Guide Index

Technical documentation services are provided through Quick Guides, web pages, and online help. All documentation services are available at no charge to all faculty, staff, and students at Ithaca College. Documentation is designed to assist users in getting started with supported applications and systems at Ithaca College. In addition to those available online, printed documents (Quick Guides) are available at the ITS Helpdesk in 104 Job Hall.

Quick Guides are provided in PDF (Portable Document Format). You need the Adobe Acrobat Reader on your computer to read and print documentation delivered in PDF format. The Acrobat Reader is already installed on computers that faculty and staff use as part of IC's Technology Renewal Program. See the "Downloads" box on the right side of the page to download the free Adobe Acrobat Reader.

Quick Guide List

Active Directory Basics for Macintosh: Using the New IC Network

Active Directory Basics for Windows: Using the New IC Network

Adobe Acrobat

Apogee's Quick Start Guide for Getting Connected in the Residential Halls

Blackboard Basics for Faculty

Blackboard: Grouping Sections

Blackboard for Students

Closed Captioning & Subtitles

Computer Maintenance

Dreamweaver Fundamentals

eClassrooms

eClassroom Williams 225

Filemaker Pro Databases

Fetch - FTP Program

GuestNet

HTML Web Coding

Interwrite Response Software and Clickers:

Interwrite Response - Getting Started
Interwrite Response - Understanding Classes and Lessons
Interwrite Response - Using the PowerPoint Add-In
Interwrite Response - Using Response and Clickers in the Classroom
Interwrite Response - Tips for Teaching with Clickers

iPrint for Network Printing

Macintosh: Best Practices for Mac OSX

Mail: An Email Client for OSX

Majordomo

MajorCool

Math Placement Exam

McAfee Fix (Windows Rebooting Problem)

Microsoft Office 2007 for Windows:

Microsoft Office 2007 - Installation Guide
Microsoft Office 2007 - What's New
Microsoft Excel 2007
Microsoft PowerPoint 2007
Microsoft Word 2007

Microsoft Office 2008 for Mac OS X:

Microsoft Office 2008 - Installation Guide
Microsoft Office 2008 - What's New
Microsoft PowerPoint 2008 - Multimedia
Microsoft Word 2008 - Styles
Microsoft Word 2008 - Mail Merge

Multi-line (DTerm) Telephone Guide

Using the Novell Network

Oracle Calendar:

Oracle Calendar: Advanced Tools
Oracle Calendar: Archiving
Oracle Calendar: Fundamentals

Password Management:

Changing Passwords
Stronger Passwords

Photoshop Elements: Fundamentals

Reducing Email Spam

SPSS Statistics Commuter License

Student Telephone Services

Thunderbird Email Client (for Windows):

Thunderbird Email Client for Windows (New Installation)

Upgrading from Thunderbird 2 to 3

Webmail

Web Site Archiving:

HTTrack for Windows: Archiving ePortfolios
SiteSucker for Macintosh: Archiving ePortfolios

Web Profile Manager:

WPM for Student Web Sites (ePortfolios)
WPM for Department Web Sites
WPM for Faculty Web Sites
WPM for Staff Web Sites
WPM for Student Organization Web Sites
 

WinSCP: Secure File Transfer

Wireless Access

WS_FTP

Working with Images for the Web

Voice Mail at Ithaca College