Quick Guide Index
Technical documentation services are provided through Quick Guides, web pages, and online help. All documentation services are available at no charge to all faculty, staff, and students at Ithaca College. Documentation is designed to assist users in getting started with supported applications and systems at Ithaca College. In addition to those available online, printed documents (Quick Guides) are available at the ITS Helpdesk in 104 Job Hall.
Quick Guides are provided in PDF (Portable Document Format). You need the Adobe Acrobat Reader on your computer to read and print documentation delivered in PDF format. The Acrobat Reader is already installed on computers that faculty and staff use as part of IC's Technology Renewal Program. See the "Downloads" box on the right side of the page to download the free Adobe Acrobat Reader.
Quick Guide List
Active Directory:
Active Directory Basics for Mac OS X: Using the New IC Network
Active Directory Basics for Windows: Using the New IC Network
Home and Shared Folders on Mac OS X
Home and Shared Folders on Windows
Photoshop Elements: Fundamentals
Classroom Support:
Connecting to the Internet:
Apogee's Quick Start Guide for Getting Connected in the Residential Halls
Personal Security on the Internet
Digital Media:
Working with Images for the Web
Email:
Moving from Windows Thunderbird to Windows Outlook 2010
Moving from Mac Thunderbird to Mac Outlook 2011
Moving from Apple Mail to Mac Outlook 2011
Preparing for E-mail Migration
Reconfiguring Apple Mail to Connect to Microsoft Live@edu
Reconfiguring Thunderbird to Connect to Microsoft Live@edu
Setting Up Mobile Devices to Connect to Microsoft Live@edu
Setting Up Outlook Web App in Microsoft Live@edu
File Server Access:
Home and Shared Folders on Windows
Home and Shared Folders on Mac OS X
Microsoft Office 2007 for Windows:
Microsoft Office 2008 for Mac OS X:
Microsoft PowerPoint 2008 - Multimedia
Microsoft Word 2008 - Mail Merge
Microsoft Office 2010 for Windows:
Microsoft Office 2010 for Windows - Installation Guide
Microsoft Office 2010 for Windows - What's New
Microsoft Office 2011 for Macintosh:
Microsoft Office 2011 for Macintosh - Installation Guide
Microsoft Office 2011 for Macintosh - What's New
Office Moves
Oracle Calendar:
Oracle Calendar: Archiving Meetings
Outlook Calendar:
Outlook Calendar for Macintosh
Setting Up Mobile Devices to Connect to Outlook Calendar
Outlook Calendar for Resource Owners
Managing Another Person's Calendar Using Outlook
Password Management:
Printing:
Telephone Service:
Multi-line (DTerm) Telephone Guide
Web Profile Manager:
WPM for Student Organization Web Sites
WPM for Student Web Sites (ePortfolios)
Web Site Archiving:
HTTrack for Windows: Archiving ePortfolios
SiteSucker for Macintosh: Archiving ePortfolios
Other Support Topics:
Macintosh: Best Practices for Mac OSX

