College Establishes Academic Support Center

By Melanie Stein, August 6, 2025
This new, centralized office combines the expertise of the deans’ offices and the Center for Student Success to support your academic success!

Dear Students, 

We hope you're enjoying your summer and taking time to relax and recharge!

We’re writing today to share some important and exciting news about a new development at the college. With the start of the fall semester, we’re launching the Academic Support Center (ASC) —a new, centralized office designed to provide all IC students with strengthened and even more accessible academic support. 

ASC brings together two existing resources:

  • The Center for Student Success
  • Members of our dean’s office teams who primarily provide student support
     

Combining these offices ensures that you can bring your questions and goals to one welcoming place, where you’ll find a team of experts to support you whenever you need it. From advising and learning strategies to tutoring and other academic resources, ASC will provide clear pathways to help you thrive. And, if you have questions about financial aid, accessibility, student employment, career planning, or other similar areas, the ASC team will point you in the right direction, make introductions, and help you follow through. 

Most importantly, while the names, titles, and some office locations may change, you’ll continue to work with the same incredible people who have been—and continue to be—committed to helping you succeed.

Leadership Team
• Elizabeth Bleicher, Dean of Student Success
• Melodye MacAlpine, Dean of Student Success
• Jacqueline Winslow, Dean of Student Success
• Allison Davis, Associate Director
• Dawn Kline, Associate Dean of Student Success
• Amy O'Dowd, Associate Dean of Student Success

Program Coordinator
• Jenna Caster

Academic Services Coordinators
• Katy Hall
• Shannon Hills
• Michelle Lang
• Kristin Morse
• James Riegel

Student Success Coaches
• Julian Fuentes
• Quinten Hernandez
• Trisha Mukherjee
• Jessica Santiago

You’ll find ASC’s main entrance in 106 Muller Faculty Center , with additional offices located directly above on the second floor. The center is open Monday–Friday, 9:00 a.m.–5:00 p.m. You can also reach the team at academicsupport@ithaca.edu or visit ithaca.edu/academic-support for more details.

We’re excited about this new initiative, and we look forward to supporting your academic journey even more effectively through our new Academic Support Center.

Regards, 
Melanie I. Stein, Provost and Senior Vice President of Academic Affairs
Elizabeth Bleicher, Dean of Student Success
Melodye MacAlpine, Dean of Student Success
Jacqueline Winslow, Dean of Student Success