Netpass Manager

Frequently Asked Questions | Home

Netpass Manager will be retired on 10/31/22. In order to be able to recover a forgotten password after that time, please enroll in our new Self-Service Password Rest system (SSPR). For more information, refer to this article.


Log in below with your Netpass Username and college ID number and choose an option:

  • Option 1 - Use Duo authentication ("Call Me" method not allowed) to set a new password, OR
  • Option 2 - Use Security Questions to set a new password

HELP: If you have any problems see our help info or contact the IT Service Desk at or 607-274-1000

IMPORTANT: Use only lower case letters in the Netpass Username; capital letters are not allowed.