Title

Job Description

The Office of Residential Life employs Resident Assistants (RAs) and Apartment Assistants (AAs) who are at least second semester freshmen. Working closely with a full-time Residence Director (RD) or Community Director (CD), the RA/AA is responsible for the overall supervision of a residence hall floor of approximately 25-50 residents or apartment community of 120-175 residents.  

As a member of the Residential Life staff, the RA/AA works to foster the development of an inclusive community in a floor or apartment area through a variety of methods. It is important for RA/AAs to hone their interpersonal skills necessary for working with a diverse group of students. RAs/AAs should have a genuine interest in supporting and mentoring their peers and helping these students to develop intellectually, socially, and culturally.  

RAs/AAs will have the opportunity to expand their skills in six competency areas including communication, interpersonal interactions, self-awareness regarding personal behavior, learning and reasoning and diverse perspectives. These competencies are developed through training and regular practice.   

RAs/AAs play a key role in the Ithaca College Offices of Residential Life and Student Conduct and Community Standards and represent the vision, mission and values of the offices. RAs/AAs are the foundation of the staff team and have the responsibility to serve as a role model, administrator, organizer, event planner, and disciplinarian for the residents of their hall or apartment areas. The RA/AA position is considered the principal out-of-class activity and any competing employment, interests and/or activities must be approved in advance by the RD/CD.  

Additional Details

An RA/AA’s responsibilities include the following:  

  1. RAs/AAs serve as a positive role model for staff and students through their personal, academic and professional pursuits.  

  2. RA/AAs, as role models for students, must know and adhere to the Ithaca College Student Conduct Code, Residential Life Rules and Regulations, RA/AA Manual policies and procedures, Alcohol and Diversity Expectations and Office procedures. 

  3. RAs/AAs confront and document students who are in violation of the Student Conduct Code and/or Residential Life Rules and Regulations, and provide follow-up with documented students after the incident. 

  4. RAs/AAs respond to and manage crises/emergency response in residential areas, including facility and student emergencies. 

  5. RAs/AAs serve as an initial source of support for students who are experiencing personal, mental health, or academic concerns. RAs/AAs act as a referral source for such offices as Counseling and Psychological Services, Career Services, Case Management, Hammond Health Center, Academic Enrichment Services, Center for LGBT Education, Outreach and Services, Student Accessibility Services, etc.  

  6. RAs/AAs support and mentor peers and help students to develop intellectually, socially, and culturally. 

  7. RAs/AAs are available and visible in their communities.  RA/AAs are expected to spend the night in their assigned rooms unless supervisor has approved time away from the building  

  8. RAs/AAs complete all community development event planning and programming requirements, including associated administrative responsibilities. RAs/AAs will utilize a number of strategies for student engagement and community development including both in person and virtual communication.   

  9. RAs/AAs acknowledge, welcome, support and include all forms of difference represented in the residence hall and apartment communities. RAs/AAs actively challenge and report acts of bias, intolerance and hate.   

  10. RAs/AAs keep supervisors advised on all roommate conflicts, room changes, damages and disciplinary problems in the building, cluster or apartment area. This includes in a virtual environment.  

  11. RAs/AAs participate in and attend spring staff orientation, online RA Training during the summer, and Fall and Winter/Spring training periods.  Exact dates of these training periods will be confirmed by the Office of Residential Life. All RA/AAs are expected to attend each of these training sessions in their entirety.  

  12. RAs/AAs participate in required in-service training sessions as outlined in the in-service guidelines, including associated administrative responsibilities.  

  13. RAs/AAs attend all weekly staff meetings, weekly individual meetings and other appropriate meetings determined by their supervisor.  

  14. RAs/AAs participate in various Residential Life processes and committees including RA Selection & Training, professional staff interviews, RA Advisory Board and Inclusion & Social Justice Committee. 

  15. RAs/AAs participate in a formal staff evaluation process. Re-appointment or continuation in the position is dependent on satisfactory evaluation of the RA/AA's performance. RA/AAs wishing to return for a second or third year must complete the Request to return process.  

  16. RAs/AAs participate in rotating room and office duty for their area and/or building on designated evenings and weekends, as outlined in the RA Manual. 

  17. RAs/AAs participate in opening and closing of residence halls at each break period and at the beginning and end of the academic year at the direction of the RA/AA supervisor.  RA/AAs are expected to stay late and return early from designated breaks and will remain on campus through the end of their contract to close the residence halls and apartments (typically the Monday following Commencement).  

  18. RAs/AAs perform administrative tasks related to department processes and residence hall functions, completing all paperwork accurately and meeting all deadlines.  

  19. RAs/AAs report and follow-up on any maintenance, facility, and housekeeping issues in their building/area.  

  20. RAs/AAs actively participate and support their cluster staff team. 

  21. RAs/AAs maintain a positive attitude supportive of the department and staff team. 

  22. RAs/AAs maintain privacy and confidentiality within the department/staff structure. 

  23. RAs/AAs complete other duties as assigned. 

Our mission as a department includes a goal of developing community in the residence halls. That community should be one where all members feel comfortable and where we can develop a positive relationship with residents. In order to reach this goal in the area of diversity, it is important that staff members are aware of the unique situation we are in to impact educational efforts in diversity.

The following expectations apply to all of us who work in the department. Be open to discussing these expectations with your supervisor should she or he express a concern, or if you have a concern about them. The "inappropriate actions/behaviors" described by these expectations include reference to race, color, religion, gender, sexual orientation, national origin, disability or handicap which may cause a state of physical or mental distress for a resident or a group of residents; maligns a resident or group of residents (e.g., expressing "evil" with malicious or hurtful intent); is a slur against a resident or group of residents; demonstrates authority unjustly over a resident or group of residents; causes a resident or group of residents to feel unwelcome in the community; otherwise exerts intolerance.

  • Support one another's efforts in confronting inappropriate behaviors and educating about diversity.
  • Undertake equal outreach to all community members (even those different than you).
  • Staff will not initiate inappropriate behaviors or actions (tell a racial joke, etc.).
  • Professional staff will accept responsibility for educating other staff members about diversity and will continue to offer and require training about diversity, and to provide training and support to those ready to confront inappropriate behaviors.
  • Be sensitive to what you hang or display in your room, apartment, or office.
  • When you encounter inappropriate behavior, do not participate (e.g., do not encourage more, do not laugh). Make your supervisor aware of what has happened.
  • Report acts of bias-related graffiti or vandalism immediately to Public Safety and your supervisor or the RD on duty.
  • Own your own thoughts and behaviors related to these issues and move toward self-understanding, acceptance, and change.
  • Programming: strive for inclusive programming and inclusive publicity.
  • Use a consistent standard when making decisions regarding disciplinary confrontations (i.e. confronting noise level, not the kind of music being played, confront behaviors consistently, do not react differently based on race, religion, gender, etc.).

All Residential Life staff members are involved in educating students about alcohol. This includes communicating about appropriate attitudes and behaviors concerning alcohol use. Role modeling and follow through in daily activities is imperative. The department has established the following expectations related to alcohol use that are primary to being a good role model:

  • RAs under the age of 21 are prohibited from possessing or consuming alcohol on campus.
  • Do not engage in alcohol-related activities that are in violation of College policy or state law.
  • Do not serve alcohol to any student under 21 years of age. Staff members who are 21 years of age or older who choose to serve alcohol to students 21 years of age or older must model and require the responsible use of alcohol.
  • Do not encourage, through personal planning, events involving residents where alcohol is the primary focus or motivation to attend.
  • Do not condone, by your presence, on-campus events where underage residents are consuming alcohol.
  • Do not sponsor programs off-campus where alcohol is served.
  • Do not exhibit intoxicated behavior (slurred speech, stumbling, vomiting, etc.) in the residence halls.
  • RAs are expected to confront, document and educate residents about the risks and possible consequences of drinking on campus.
  • Suggest alternatives to alcohol related events.
  • Be aware of the attitudes you show through your own speech and behavior.
  • Do not emphasize the use of alcohol.
  • Be aware of your own relationship to alcohol, and if you need help, seek someone out.

Staff should refer to the Residential Life Staff manual and/or Programming manual for more information and suggestions on alcohol-free programs. Consultation with supervisors is also recommended as staff implement these expectations within their areas of responsibility.

The Resident Assistant (RA) position at Ithaca College receives credit applied directly to their student account. Compensation is applied first to room expenses and any balance then applied to board, then tuition/fees. While it is not considered financial aid per se, the value of the remission must, for many students, be treated in the same fashion as other financial assistance. Since each student's financial aid package is different, the RA position will affect each student differently. This is why we strongly encourage each individual to contact the Student Financial Services Office before completing the application.

How to Apply

In order to be considered for employment, all applicants must attend an RA Information Session, submit an online application, and receive two references: one from a current RA or another RA that is able to speak to your candidacy; the second may be from a former supervisor or staff/faculty member.

The RA Application process is currently closed. If you are interested in applying for an RA position for fall 2021, please return in early spring semester 2021 for more information about the application process.

If you have any questions or concerns, please email RAselection@ithaca.edu or reslife@ithaca.edu 

RA candidates are asked to submit one RA recommendation as a part of the RA application process. Candidates will be asked to provide a name and email address for their RA reference through the online RA application. The reference person will receive an email link to submit a recommendation form.