That inquisitiveness continues to influence her managerial style today. “I’m curious about what makes people decide to leave their homes and come into work every day,” she said. “Everyone’s story is unique, and to hear them, I manage by walking around.
“[Employees] want to be seen, heard, and valued,” Singer continued. “Even if it’s just asking them what they did that weekend.”
In addition to discussing her time at IC, Singer talked about her different roles at Nike, Reebok and Spanx, prior to her current position, reassuring students that they don’t need to know everything the minute they step into a new role. Instead, she encouraged them to continue learning.
“I had an associate who felt they had to deliver answers right away,” Singer said. “That’s impossible. The best people I’ve managed are the ones who come in with curiosity, not answers. What you should be doing is trying to absorb as much information as you can, trying to understand as much as you can, and asking questions.”
“I liked hearing that,” said Anna D’Arcy ’19, a television-radio major. “As college students, we have the idea that we have to know everything. It’s good to hear that curiosity and motivation can take your career places.”