The director of production will provide the ticket office with a list of all persons on the artistic/production team who may need complimentary tickets for the preview performance.
During the rehearsal the evening before preview, the stage manager will poll the artistic/production team and create a list of all those who confirm that he/she will be attending preview. This list will be included in the rehearsal report, where the ticket office manager will retrieve it.
The ticket office will release any excess tickets previously held for the artistic/production team at some point during the day of preview.
Complimentary tickets held for the persons on the rehearsal report will be held and may be picked up at any time on the day of preview, during the hours the ticket office is open and until 7:30 p.m. before the preview performance.
Any tickets not picked up by 7:30 p.m. will be released to the public for sale.