Starting 11/27, The IT Service Desk has updated hours for the remainder of the Fall '23 semester:
- The IT Service Desk will be open to provide support via Live Chat, Email, Phone or In Person.
- The Library Location will be open to provide support via Email, Live Chat or In Person (no phone call support).
Information Technology Service Desk and Library Location Hours:
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Job 104 Location (Service Desk) |
[NEW] Library Location ("Tech Help" next to the library's circulation desk) |
|---|---|
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Updated coverage until 10pm in the library*
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IT Service Desk Contact Methods:
- Submit a ticket: IC Service Portal
- Chat with us online: ithaca.edu/ITchat
- Email us: Servicedesk@ithaca.edu
- Call us: (607) 274-1000
- Visit us: Job 104 | Main Floor of the Library
Canvas Support:
- Canvas support is available 24/7/365 by logging into Canvas and clicking on the HELP icon located in the vertical menu bar on the left side of the screen. Canvas support is available via phone, chat, or email.
Thank you.
The Information Technology Service Desk Team