Intercom

As recently announced in Intercom, the Information Technology and Analytics department is pleased to remind the campus community that a new version of Microsoft Teams was made available on December 21, 2023. We encourage all Teams users to upgrade before March 12, 2024.

We invite all users to experience this faster version of Microsoft Teams with various features and enhancements. To upgrade, simply activate the 'Try the new Teams' toggle located in the upper-left corner of the existing Teams application on Windows, Mac, or the web version. You can use the same toggle to switch back to Classic Teams at any time. See Microsoft’s support article to learn more about new Teams. 

For detailed instructions and additional information about the features of new Teams, see the following IT Knowledge Base article 'Article - New Microsoft Teams Version' (teamdynamix.com). Some notable changes include: 

• When you first open the application, your teams will be shown as tiles, but you will have the option to switch to a list view. 

• New posts in channels will appear at the top of the channel, with an option to move them to the bottom. 

• The appearance of notifications may be updated with a new design. 

• The application will respond more quickly and use fewer resources.

In anticipation of Microsoft retiring the classic version of Teams in March, all Ithaca College users will be transitioned to the new Teams version by default on Tuesday, March 12.  Between December 21 through March 12, we recommend switching to the new version of Teams. At any point during this period users can easily revert to the Classic version of Teams by using the toggle in the upper-left corner of the application. Labs and classrooms will also transition to the new version of Teams during the week of Spring Break between March 12 – 15. 

Microsoft plans to transition all users to this new Teams platform, with the classic Teams app retiring March 31, 2024. For the best performance and features, we recommend users switch to the new version of Teams as soon as they are able. Should you have any feedback or questions regarding the new Teams version, please submit an IT Service Request (teamdynamix.com).