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[Updated 5/24/2021]

LMS Project FAQs

This page provides answers to many of the questions you may have regarding the transition to Canvas. The following FAQs are continuously being updated as information is available..

  • Faculty were provided with information on how to log in to Canvas on May 12, 2021.  An email was sent to all faculty along with the "Hello Canvas! Faculty Quick Guide" to get started with the new LMS.
  • The Training Task Group recommends faculty go through the IDEAL Summer Institute in addition to the training materials provided ( self-paced training courses, videos, and documents available from the Canvas Community) before creating their Fall 2021 courses.
  • The Fall 2021 course shells are available and can be found in the Canvas Dashboard listed in the "Unpublished" section, or under the "Courses" list. 
  • All Fall 2021 course shells have an IC Design Template with IC colors, images, and icons. Options are available to change or delete the images and icons.
  • All Fall 2021 course shells have a Course Blueprint applied that includes sample Modules, Pages, ideas for organizing your course, and recommendations for developing the course syllabus. A default course Navigation is also part of the Blueprint. 
  • All faculty have been provided with one Sandbox that is not linked to a specific course. It is your own Canvas site where you can test different features of Canvas.
  • If you go through the “Growing with Canvas” self-paced instructor training course it will guide you through using the Sandbox course to learn and apply the Canvas tools.
  • Sakai will remain our primary LMS through Summer 2021. Please use Sakai for teaching any summer session classes. 
  • The bulk auto-migration process that will be done by our vendor partner will not impact your ability to continue teaching in Sakai through August 15. 
  • Canvas will be in a limited pilot with minimal tools and resources available until mid-August. 
  • Select pilot participants will be exploring Canvas during the summer and continuing to provide feedback to the Canvas Implementation Team.
  • The Migration Task Group has reviewed the process for migrating up to 4000 academic courses with the support of a third-party vendor K16 Solutions.  
  • The first wave of the bulk-migration process will run May 17-26. It includes academic course content from Fall 2020, Winter 2021, and Spring 2021 terms. 
  • The second wave of the bulk-migration process will run July 28 - August 6. It includes academic course content from the Summer 2021 term, and any special requests received prior to June 30. 
  • Ithaca College supports tools for storing documents and media from your old Sakai sites that you want to keep, but not move into Canvas, including MS One Drive, Leganto, and Kaltura
  • Documentation will be provided to faculty for the manual migration of content for any courses not done via the auto-migration tool, or for those faculty who want to do the migration of content on their own. 
  • Course files from the Resources folder, Discussion topics, Assignments, Quizzes and Tests, and media files will be copied over. Because Canvas is a much newer LMS, not everything will look the same, or be in the same spot, as it was in Sakai. 
  • The content will still need some manual updating that will need to be reviewed before using it in your Canvas Course. Tips and documentation will be provided by the Migration Task Group.
  • We will provide access as soon as we can after our vendor completes the bulk migration process. We will post a message to Intercom and send out a direct email to faculty when your migrated content is available.
  • The first wave of the bulk-migration process will run May 17-26. It includes academic course content from Fall 2020, Winter 2021, and Spring 2021 terms. 
  • The second wave of the bulk-migration process will run from July 28 - August 6. It includes academic course content from the Summer 2021 term, and any special requests received prior to June 30.
  • Documentation will be made available for faculty who want to do a manual migration process. 
  • Course content auto-migrated from Sakai will be a master copy in Canvas and will not be tied to a roster from Homer. These courses will not be available for use as a direct teaching course. 
  • The team recommends faculty update, review, and revise all course content that was auto-migrated from Sakai into Canvas before importing the content into their new courses.  
  • Throughout the summer the Implementation Team will add the following tools (LTIs) to Canvas.
  • These tools will be made available to users by the official launch of Canvas on August 9, 2021. 
  • Any content you currently have in these tools will remain there and still be accessible from Canvas.
  1. iRubric
  2. Kaltura (Media Gallery)
  3. Leganto (Reading Lists)
  4. Top Hat
  5. VoiceThread
  6. Zoom
  7. Select Microsoft Office (0365) tools
  • A virtual Faculty Summer Institute “IDEAL Course Design in Canvas” will be held the week of May 24-28.  All sessions will be recorded and shared out with faculty after the institute. 
  • Canvas provides a robust Community and additional training resources to help users navigate the LMS. You can access the Canvas Guides and Community from the Help Menu of Canvas. 
  • The Training Task Group recommends faculty go through the training materials available in Canvas and as listed on the "Hello Canvas! Faculty Quick Guide."  You can explore the self-paced training courses, videos, and documents available from the Canvas Community to become familiar with the new LMS.  
  • Additional workshops will be provided later in the summer and throughout the Fall 2021 semester. Watch the Intercom and project website for announcements and more information. 
  • Student pilot participants have found the vendor training course “Passport to Canvas” a helpful guide to learning how to navigate the new LMS and they recommend all students be given access to the training materials.  
  • The Implementation Team is looking at options to push out the training course as an optional resource for all students. 
  • Canvas provides a robust Community and additional training resources to help users navigate the LMS available from the Help Menu of Canvas. 
  • Sakai will be placed into a read/view-only mode after the Summer 2021 sessions, or by September 1, 2021. Users will no longer have the ability to create new course/project sites or add materials; however, they will be able to view and download some course materials and files. 
  • After December 2021 Sakai will move to cold storage (archived vault) and access will be strictly limited. Only the LMS Administrator will have access to Sakai and requests will be limited to three times per year. 
  • With the sunsetting of Sakai students will no longer have access to course resources, assignments, projects, or materials they may need for cumulative program requirements. The Implementation Team is working with department/program chairs to provide information and support to students. 
  • Students will receive additional information in the fall with guidance regarding saving files and resources from Sakai.
  • Students can begin saving personal files to their OneDrive, media on Kaltura, or other storage options. There are multiple file storage options available to students. You can read more in the IC Service Catalog Knowledge Base.     
  • Moving content out of Sakai will be a manual process that students will need to complete before December 31, 2021.

While Sakai was historically used for non-academic purposes and project sites, we now have many other tools available within Microsoft Office which individuals and groups can leverage for effectively communicating, sharing documents, and hosting department and committee resources. 

  • With the sunsetting of Sakai, the team sent email communications out to Project Site creators/maintainers including resources available for moving content out of Sakai and into an alternate platform.  Please see the Intercom for more information.  
  • Moving content out of Sakai Project Sites will be a manual process that will need to be done by the site creator/maintainer(s). Documentation for best practices and steps to success is available in the IT Service Catalog Knowledge Base  
  • The site creator/maintainer(s) will have until the end of August 2021 to download any content out of Sakai that they want to keep. 

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