Dear Ithaca College students and families,
I hope this message finds all of you healthy and well as we continue to grapple with this major public health crisis. I deeply miss the vibrancy and energy of our students on this campus, and I am very much looking forward to seeing both students and their loved ones here on South Hill again, as soon as it is possible.
As we move through this moment together, I know that one of your most salient and critical questions is around the issue of credits and refunds for unused room and board. I fully understand the importance of this issue for all of you, and on behalf of my senior leadership team and the many people at IC who have worked diligently through our decision-making process, I offer my sincere appreciation for your patience. This is a critical decision that requires us to be fair and thoughtful to our IC families, and we wanted to get it right.
I want to share now our decision that the college will provide students with prorated credits or refunds for the unused portion of their spring 2020 room and board charges, based on the percent of the semester that most students were no longer allowed to utilize campus housing and dining.
As a result of this decision, approximately 4,000 students will receive a credit to their account, which, after being applied to any outstanding balance to the college, they may roll into the next academic year or request to receive as a refund. The amount of the credit for each individual will vary. In the spirit of equity, we felt it was critical that the formula take into account such factors as the cost for the student’s specific residence hall room and meal plan, less any Ithaca College funds that had been applied toward housing and meals costs.
For your convenience, please see the FAQ below, which can provide answers to key questions you may have about the credit/refund process. We’ve also posted this information on our coronavirus website, and I encourage you to continue to visit that page for ongoing updates.
I also would like to note that I am writing to you now on behalf of the entire senior leadership team at Ithaca College. This decision affects this institution and our IC family on many levels, and I want you to understand how deeply our leadership values and centers our students and their families.
Stay safe and well.
Shirley M. Collado
La Jerne Terry Cornish
Provost and Senior Vice President for Academic Affairs
Vice President, General Counsel and Secretary to the Board of Trustees
Vice President for Student Affairs and Campus Life
Vice President for Finance and Administration
Vice President for Human Resources and Planning
Vice President for Philanthropy and Engagement
Vice President for Marketing and Enrollment Strategy