Health Literacy

What is Health Literacy?

man looking at prescription pills by a computer

It is estimated that 36% of U.S. adults possess only basic or below basic health literacy skills (NAAL, 2003).  Of those 36%, individuals over the age of 65 are in the highest risk group. (NAAL, 2003) Health literacy is commonly defined as an individual’s ability to obtain, process, understand and act upon information to make decision related to health.   

The ICGI supports expanding the definition to not only include health professionals (care, prevention & promotion) but also healthcare systems.  Health professionals can positively impact health outcomes by their capacity to clearly communicate, educate and empower those they serve to make informed health related decisions (MHLP). Healthcare systems can evaluate the complexities and demands of their system and find a balance with the skills and abilities of those they serve (Calgary Charter).   Together we can work together to improve health literacy skills.  


Health Literacy 101 
90-minute training on the basics of health literacy 
Health Numeracy
90-minute training on numeracy related to health literacy
Plain Language and Teach Back Method
90-minute training on universal precaution strategies
RESPECT Model Introduction
4-minute video on using the RESPECT Model as a cultural competence health literacy tool.
RESPECT Model Overview
25-minute video on using the RESPECT Model as a cultural competence health literacy tool.

Did you take a training with us for Continuing Education Units? 

Many of our training programs have been evaluated by the University of Rochester's Center for Experiential Learning.  Information on how to access your transcripts can be found at the link below.  Please feel free to reach out to Karen Brown if you experience challenges.