Benefit Provider Contact Information


Contributed by Katie Sack

We hope you will find the following information helpful. It is a reminder of how to get in touch with our benefit plan providers via phone or website. We encourage you to contact our partners directly whenever you have a question about a claim, want to know more about the services they provide, need a new ID card, etc. 

Aetna - Concierge
Group Number: 346106
Phone Number: 855.616.2357
Address: PO Box 981106 El Paso, TX 79998

Aetna – RX Home Delivery
Phone Number: 888.792.3862
Address: PO Box 417019 Kansas City, MO 64179-7019

Aetna – PayFlex
Group Number: 346106
Phone Number: 888.678.8242
Address: PO Box 4000 Richmond, KY 40476-4000

Davis Vision
Group Number: 2423
Phone Number: 800.999.5431
Address: PO Box 1525 Latham, NY 12110

Delta Dental
Group Number: 17241
Phone Number: 800.932.0783
Address: PO Box 2105 Mechanicsburg, PA 17055

Ameritas SoundCare
Group Number: 026201500
Phone Number: 877.359.8346
Address: PO Box 82595 Lincoln, NE 68501

NexGen – Employee Assistance Program
Company Code: 1489 (MBM members have a different Company Code)
Phone Number: 800.327.2255
Address: Vestal Parkway E. Vestal, NY 13850