Web Communications & Digital Strategy

Making ithaca.edu your partner across the IC experience, empowering you with the information and tools you need to unlock your potential and impact our communities.
Support for Existing Websites

Have questions or experiencing problems related to your current website? Please use this Service Request to get help.

Web Support Form
New Web Requests

Need a new website, new content, or a new feature for your existing site? Use this form to let us know.

New Work Request
Self-Guided Help

Search or browse our Knowledge Base for documentation on how to use the most popular features in our website, including how to add images, attach documents, update your faculty or staff profile, and more. We are continually updating and adding to this resource.

Something Broken?

If you are experiencing something on the site that appears to be broken or missing, please contact the IT Service Desk at 607-274-1000 or servicedesk@ithaca.edu, or visit their website.

Our website should be beautiful, engaging, and easy for everyone to use. It should also celebrate the unique mix of talent, character, culture, and ambition that make IC unlike any other college or university. The web team, with staff from both Marketing and Enrollment Strategy and from Information Technology, are collaborating with content managers and partners across campus every day to create that kind of site for our community. 

Drawing on data about our web visitors’ behaviors, preferences, and frustrations, we have implemented major upgrades—or, in some cases, the first completely new approaches—to improve some of the most heavily used parts of the site. Our team is regularly releasing new features and updates to help site visitors use our website effectively, and we're constantly talking with our internal community of web contributors to learn how to make content management easier and more effective.

If you would like to improve your web pages, learn more about who visits your site, or just have feedback for us, we'd love to hear from you.

Got Questions?

We welcome your general questions and feedback via our quick contact form.