Frequently Asked Questions (FAQs)

Can't find the answer you're looking for on our website? Check for the answer below! If you don't see the question(s) you have and still need an answer, please reach out to us at nstp@ithaca.edu or (607) 274-1908.

Getting Started

First, congratulations and welcome to IC! Our office helps you get ready for your Ithaca College journey by supporting you through the process of completing the New Student Checklist. We're here all year to answer your questions about the checklist and getting ready to come to Ithaca College, provide webinars and live chats with helpful hints, and send you e-newsletters with valuable IC information. 

If you need support at any time, please give our office a call at (607) 274-1908 or email us at nstp@ithaca.edu. We are happy to help walk you through everything you need to do to get started at Ithaca College. If we don't know the answer, we know who does!

Academics

All new students, first-years and transfers, must take the Math Placement Assessment regardless of any math courses that are transferred to Ithaca College or intended major(s). This is needed for placing you in classes for the Quantitative Literacy requirement for all students, as well as math-adjacent courses that may require the assessment. For more information, please visit the Math Placement Assessment page. 

For questions regarding academic advising, visit the New Student Academic Advising page.

All new students starting at Ithaca in January 2026 will meet remotely with an academic advising professional prior to attending Orientation to discuss the credits you are transferring to IC and create your fall course schedule. You will receive an email from your respective Dean's office with instructions for scheduling a course-registration appointment.

For FAQs regarding academic advising, visit the New Student Academic Advising page.

Ithaca College currently accepts Advanced Placement Exams, CLEP exams, and International Baccalaureate Exams. These exam results will need to be sent to the Office of the Registrar directly from the testing agency. All results should be sent to the following address as soon as possible: 

Office of the Registrar
Ithaca College
953 Danby Rd.
Ithaca, NY 14850

You can review your student information at degreeworks.ithaca.edu to see if your transfer credit is reflected there. If you’re not sure how to do that, please contact your dean’s office.

If your college/transfer credit is not reflected, contact the institution where you took classes or College Board for Advanced Placement Exams and have an official transcript or official score report sent to the office of the registrar at Ithaca College as soon as possible. Note that transfer credit cannot be awarded from your high school transcript. We must receive an official transcript directly from the credit granting agency (e.g., the college or university that offered the course). (Students should not send themselves official documents to be forwarded to Ithaca College, they must be sent directly to Ithaca College.)

Please see the registrar's web page for more information, or reach out to them directly at registrar@ithaca.edu for assistance.

For FAQs regarding academic advising, visit the New Student Academic Advising page.

Ithaca College uses a set of liberal arts requirements that comprise the common academic experience of all IC students called the Integrative Core Curriculum (ICC). You can review these requirements online at: https://www.ithaca.edu/academics/integrative-core-curriculum/integrative-core-curriculum-requirements

Transfer students can also see: https://www.ithaca.edu/academics/integrative-core-curriculum/resources-students/are-you-transfer-student. 

For FAQs regarding academic advising, visit the New Student Academic Advising page. 

Accommodations

The Office of New Student & Transition Programs is dedicated to making our Orientation programs as accessible as we possibly can. If you think there is something NSTP may be able to do to make the Spring 2026 Orientation program more inclusive for you, please send us an email at nstp@ithaca.edu or give us a call at (607) 274-1908 and we can discuss the ways we may be able to support your experience.

The Student Accessibility Services office is responsible for supporting students who need accommodations on campus. If you are interested in learning more about what support is available and/or getting the process started, you can give their office a call at (607) 274-1005 or send them an email at sas@ithaca.edu.

Approval for bringing an emotional support animal (ESA) to campus must be filed with Student Accessibility Services (SAS). For more details regarding what paperwork is required, who to contact, and more, please visit the SAS web page on the ESA Accommodation Request process.

Athletes

Yes! All new students are required to attend orientation programs.

Finances

Bills for Spring Semester 2026 will be available to view on December 1, 2025, and payment is due by January 1, 2026. Keep an eye on your email, as Student Financial Services will be reaching out with updates.

Student Financial Services (SFS) has special guides designed to walk you through breaking down your financial aid award and understanding your letter. You can view them here:

If you still have questions, you can Schedule an Appointment with a member of the SFS team. 

For more information regarding accepting financial aid packages, adding authorized payers, accessing your bill, payment plans, tax documents, and health insurance waivers, visit the Student Financial Services website how-to page at: https://www.ithaca.edu/tuition-financial-aid/how-to

Health & Wellness

For support with submitting your health forms, contact Cayuga Health at ICHealth@cayugahealth.org or call (607) 274-3177.

Per a New York State mandate, Ithaca College's Health Services are required to collect health information from all incoming students prior to their arrival on campus. Some of the required information includes:

  • Health History Form
  • Immunization Record
  • Measles/Mumps/Rubella
  • Meningitis Response Form
  • TB Screen-Risk Form

For more information on requirements for new students, please visit the Student Health Services website at: https://www.ithaca.edu/student-health-services/new-students

Housing & Moving to Campus

Move-in for incoming students will be from 12 to 5 p.m. on Thursday, January 14, 2026 in the Towers Eatery. Students will be able to check-in for Orientation and Housing, as well as pick up keys and student ID cards.

For more information on Move In: https://www.ithaca.edu/office-residential-life/move-move-out-and-break-housing/move-in

The Office of Residential Life does not currently have any floor or ground plans of the residence hall rooms, however, they do have a 360 View and a recorded video tour available on their website. You can find these tours by visiting https://www.ithaca.edu/office-residential-life/living-campus/residence-halls.

What to bring to campus will vary based on your own personal needs and what you might need to feel comfortable here at Ithaca College. If you would like suggestions for a general list of things to bring, the Office of Residential Life has put together a helpful packing list of things to bring with you!

New Student Checklist

You can view your New Student Checklist through your IC Connect Portal. For students starting in January 2026, it will become available to all newly enrolled students, beginning November 10, 2025. 

Most of the items on the New Student Checklist are self-reported* and do not automatically get marked as complete when you are done with them. If there is an item on your checklist that you have already completed but still shows up as incomplete, you can log in to the checklist and click on the "I did this!" button that is associated with that checklist item. 

*A few items on your New Student Checklist WILL show as complete automatically when you finish them, since these forms are contained within the IC Connect system. Please note that the Health Certification Forms will only show as complete once Health Center staff have verified all of your documents.

Orientation

Attending Orientation is mandatory for all new first-year and transfer students. There will be important informational sessions to help prepare you for your time at Ithaca College, as well as social events to participate in. There is something for everyone at orientation, and you won't want to miss out! Attending the events at Orientation is the best way to make your first friends here at Ithaca College and become part of the IC community.

Yes! We appreciate that transfer students are coming to us with more experience, including college orientations. Our orientation program is specifically designed to help you transition smoothly into our unique campus environment. 

You can register for orientation through your New Student Checklist. To access the New Student Checklist, you will need to log in to your IC Connect account. There will be an item on your checklist that provides the link and more information regarding how to register.

Spring Orientation is a 3-day program designed to support students' transition to the Ithaca College community. We are guided by the commitment to facilitating opportunities for social connections and belonging, creating culturally responsive educational opportunities for new students, supporting the academic transition, providing resources to families and supporters through this transition, forging community connections within the broader Ithaca community, and fostering a sense of pride and school spirit as an IC student.

Our programs include sessions that provide insight into academics, campus resources, finding affinity groups, social events, and so much more . Students will be required to scan in at every session with their student ID cards, and many sessions include opportunities to win great prizes (prizes may include items such as: AirPods, Amazon Echo Dot, Keurig Coffee Maker, VR Headsets, etc.)!

Orientation for Fall 2026 will take place between Thursday, January 15 and Saturday, January 17. All students, including those living off campus, will be required to check-in at some point between 12 and 5 p.m. on the 15th. Immediately following check-in, there will be an optional Welcome Dinner, followed by the first mandatory Orientation sessions. 

For a full schedule, please visit the Spring 2026 Orientation Schedule page on our website.

During orientation sessions, orientation staff will be taking attendance by swiping students IDs. Attendance will be tracked at all orientation events. If you have a question or concerns about a session, please call NSTP at (607) 274-1908 or send us an email at nstp@ithaca.edu as soon as possible. 

Many of the events on the Orientation schedule are considered required events (i.e. Student Welcome, Academic sessions, small group meetings, etc.) that you will need to attend. Others, like the socials and affinity events, are considered optional. We strongly suggest attending at least one social event, as these are designed specifically to help new students make connections with their peers. 

Transfer Students

You will need to send official transcripts to the Office of Admission. Transcripts must be sent directly to Ithaca College from the school(s) you have attended or from which you have earned credit. 

If you are concerned about your transfer credits processing, our staff at NSTP can run a preliminary check to see if they have been received. You can send us an email at nstp@ithaca.edu or give us a call at (607) 274-1908. For additional questions regarding transferring college credits and/or AP/IB scores, please contact the Office of the Registrar at registrar@ithaca.edu or (607) 274-3127.

You will also be meeting with someone from your Dean's Office to go over transfer credits during the course registration appointment. You will receive an email from your Dean's office with instructions for setting up this virtual meeting.