**Please be aware that the CAPS After-hours On-call service will be available when we are closed (5 PM-8:30 AM Monday-Friday and 24 hours a day Saturdays and Sundays, holidays, and during closures) and is available to all enrolled students, regardless of location.
CAPS After-hours On-call Counselor
The After-hours On-call Counselor can be reached by dialing the CAPS main phone number (607-274-3136) and following the prompt to connect with a counselor immediately.
CAPS is partnering with a company, ProtoCall, to offer this service. The licensed mental health counselors at ProtoCall have been given detailed information about Ithaca College’s resources and they will make referrals as appropriate. CAPS will receive daily reports of calls taken by the After-hours On-call Counselor and may reach out to callers the next business day to offer additional support. All call reports are maintained as confidential records at CAPS.
IF YOU ARE EXPERIENCING AN EMERGENCY, WE ADVISE THAT YOU GO TO YOUR NEAREST EMERGENCY ROOM FOR ASSISTANCE
To make an appointment: Call 607-274-3136 during business hours or stop by the center.
To speak to a counselor for consultation or urgent concerns: Call 607-274-3136 during business hours and ask about Same Day Crisis Services.
Business Hours: 8:30 AM to 5:00 PM, Monday through Friday.
We discourage the use of e-mail for communication of personal or time-sensitive information.
The Center for Counseling and Psychological Services (CAPS) is located on the Lower Level of the Hammond Health Center and has a private stairway entrance on the west side of the building, off of the U parking lot. Students needing an elevator can access CAPS offices through the Health Center.
Center for Counseling & Psychological Services (CAPS)
953 Danby Road
Ithaca, NY 14850