Personal counseling involves sharing sensitive, personal, and private information with your counselor. Recognizing this, laws and ethical guidelines require that all interactions with the Center for Counseling & Psychological Services (CAPS) are confidential.  Confidentiality extends to content of your sessions, your records, scheduling of or attendance at appointments, and progress in counseling. No record of counseling is contained in any academic, educational, or job placement file.  Without your permission, no one has access to information you disclose in counseling. 

Some Exceptions to Confidentiality 

For the vast majority of clients, no exceptions to confidentiality are made. However, there are some exceptions to confidentiality which you should know about before you begin counseling: 

  • The counseling staff at the CAPS operates as a team. Therefore, from time to time, your counselor may consult with other staff members or receive supervision from a clinical supervisor. These consultations are for professional and training purposes only and are aimed at providing the best possible care for all clients. 

  • You may request, in writing, that the CAPS release information about your counseling to persons you designate. 
  • If there is evidence that a client poses clear and imminent danger of harm to self and/or others, a counselor is legally required to report this information to the proper authorities. Appropriate medical or law enforcement personnel will be notified to ensure the safety of the client and the community. 
  • New York state law requires that anyone who learns of, or has strong suspicions of, abuse or neglect of any person under 18 years of age must report this information to the proper authorities. 
  • A court-ordered subpoena can require the CAPS to release information contained in records or require a counselor to testify in a court hearing. 

 If you have any questions or concerns regarding confidentiality, please discuss them with your counselor.

CAPS is one of the three offices that are part of the Center for Counseling, Health, and Wellness. At the CENTER FOR COUNSELING, HEALTH, & WELLNESS we recognize that our patients and clients are whole people whose mental and physical health needs are intimately linked. This is why we are building a model of care around delivering integrated medical, mental health, and health promotion services that support both mind and body.

Our staff consists of medical providers and psychiatrists from the HAMMOND HEALTH CENTER, mental health counselors from CAPS, and health promotion specialists from the CENTER FOR HEALTH PROMOTION, and others. We provide integrated services through collaborative teams and secure electronic records and communications.

Your medical care, counseling, wellness coaching, and other visits at the Center for Counseling, Health, and Wellness are confidential. Your Health Records are maintained through a secure electronic health record (EHR) system, accessible only to the Center for Counseling, Health, and Wellness staff. The privacy of this information is protected by law. Health care records are completely separate from all other college records. Center for Counseling, Health and Wellness staff members confer with one another as needed to provide integrated care for you. In the event of your emergency treatment at Cayuga Medical Center or another hospital, the hospital and Counseling, Health and Wellness will share relevant health information for continuity of care. Otherwise, Counseling, Health and Wellness will not release any information about you without your written permission, except as authorized or required by law, or in our judgment as necessary to protect you or others from a serious threat to health or safety.