Any enrolled student can make an appointment for an initial consultation with a counselor to assess clinical needs and recommendations and to identify appropriate resources. At your initial consultation appointment, individual counseling sessions at CAPS may be scheduled depending on individual needs and available resources.  

Individual therapy sessions are time-limited and solution-focused in a confidential and caring one-to-one setting. Our brief therapy model focuses on personal strengths and identifying solutions to challenging times. Use of brief therapy allows CAPS to provide quality service to as many students as possible.  Session lengths may range from 15 minute check-ins to 30 or 45 minute appointments.

Students who want or need more frequent or longer-term contact with a counselor are referred to off-campus referrals. You can visit our off-campus referrals section for more information about what to expect in this process. Occasionally, exceptions are made for clinical reasons and therapists, in consultation with staff supervisors, may determine whether exceptions can be made for additional sessions.  

Some common issues that students seek counseling for: 

  • Anxiety
  • Depression
  • Loneliness
  • Identity
  • Stress management
  • Eating and body image concerns
  • Managing the impact of cultural oppression
  • Alcohol/drug concerns
  • Relationship concerns
  • Grief and loss
  • Family stress
  • Stress or difficulties associated with sexual orientation or gender expression
  • Homesickness
  • College related transition
  • Personal growth and development
  • Sexual assault and/or domestic violence
  • Academic stress
  • Motivational skills
  • Reduction of performance-related anxiety (such as test anxiety and music performance anxiety)
  • Assistance with campus support systems (such as academic support services, medical/psychological leave of absence)
  • Consultation regarding mental health issues or the well-being of an Ithaca College student (available to students, faculty, and staff) 


All students are now asked to check-in to their appointments remotely prior to the time of the appointment (see instructions below). You will then be given a link to use to connect with your counselor.

Please see the different types of appointments below to figure out when/how you should check in for your appointment.

Initial Consultations

Please sign into the myICHealth Portal at least 15 minutes prior to your appointment to access the necessary consents and paperwork that you will need to complete before your appointment begins.  After you schedule your initial consultation, you will receive more detailed instructions explaining how to access the paperwork (either via email or a secure message through the myICHealth Portal). 

Individual Therapy Sessions

Please sign in to the myICHealth Portal at least 15 minutes prior to your appointment to check in and complete any surveys you may have.  Once you are checked in, you will be able to access the Zoom link for your appointment.  Please note, some therapists may send a separate Zoom link for your session.  If this is the case, please use the Zoom link your therapist provided.