Formal Complaints for Staff

Supervisor: Employees are encouraged to discuss any work-related and/or peer engagement questions, comments, concerns, or suggestions with their supervisor/manager.

Formal Complaint Procedure: To initiate the Problem Review Procedure, employees are encouraged to submit a complaint statement, in writing, to their immediate supervisor and the Director of Employee Relations and Development within 30 days of the issue of complaint. See:  https://www.ithaca.edu/policy-manual/volume-v-staff/54-problem-resolution-procedure

Discrimination/Bias-Based Harassment complaints: https://www.ithaca.edu/policy-manual/volume-ii-campus-community/27-guidelines-resolving-discrimination-complaints#20703

Sexual Misconduct/ Sexual Harassment (Title IX): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/27-guidelines-resolving-discrimination-complaints#2070201

Office of Public Safety complaints: https://www.ithaca.edu/public-safety-and-emergency-management/complaint…

Beyond EthicsPoint:

• Institutional Policy on Disability (2.5): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/25-institutional-policy-disability
• Reporting Sexual Misconduct (2.1.4): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/21-sexual-misconduct-domesticdating-violence-and-stalking
• Grievance Procedure for Discrimination Complaints (2.3.2): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/23-equal-opportunity-and-affirmative-action
• Sexual Harassment Policy (2.6): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/26-policy-sexual-harassment#:~:text=1%20General,BE%20TOLERATED%20AT%20ITHACA%20COLLEGE.
• Guidelines for Resolving Discrimination Complaints (2.7): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/27-guidelines-resolving-discrimination-complaints
• Grievance Policy (4.16): https://www.ithaca.edu/policy-manual/volume-iv-faculty-handbook/416-grievance-policy#:~:text=3.3%20The%20Formal%20Grievance%20Procedure,to%20resolve%20the%20grievance%20informally.
• Problem Resolution Procedure (5.4):  https://www.ithaca.edu/policy-manual/volume-v-staff/54-problem-resolution-procedure

ENI Employee Assistance Program: ENI is a third party that provides Employee Assistance Program (EAP) resources for Ithaca College employees, including counseling services, child/elder care resources, and legal and financial consultations, among others.

Employee Benefits and Wellness Program: resources designed to help balance the multiple responsibilities related to work, personal, and family life.