Formal Complaints for Students

Students are encouraged to take concerns directly to the person or office where the event or circumstances occurred, attempting to resolve them with the staff member involved or, if that is unsuccessful, the staff member's supervisor. In addition to the informal process described above, several formal complaint and petition processes are available to students. If you are uncertain which process below is appropriate, please consult with your Dean's Office for advice. See resources below: 

·  Petition to waive all-College academic regulations

·  Grade changes and disputes (7.2.3.6.3)

·  Distance learning complaint process

Beyond EthicsPoint:

• Institutional Policy on Disability (2.5): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/25-institutional-policy-disability
• Discrimination/Bias-Based Harassment Policy: https://www.ithaca.edu/policy-manual/volume-ii-campus-community/27-guidelines-resolving-discrimination-complaints#20703
• Reporting Sexual Misconduct (2.1.4): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/21-sexual-misconduct-domesticdating-violence-and-stalking
• Grievance Procedure for Discrimination Complaints (2.3.2): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/23-equal-opportunity-and-affirmative-action
• Guidelines for Resolving Discrimination Complaints (2.7): https://www.ithaca.edu/policy-manual/volume-ii-campus-community/27-guidelines-resolving-discrimination-complaints
• Right to a Hearing on Campus (7.1.2.2.11): https://www.ithaca.edu/policy-manual/volume-vii-students/71-general-student-policies/712-student-conduct-code
• Personal Respect and Safety [III.E] (7.1.2.3.5): https://www.ithaca.edu/policy-manual/volume-vii-students/71-general-student-policies/712-student-conduct-code
• Policy on Grade Disputes (7.2.3.6.3): https://www.ithaca.edu/policy-manual/volume-vii-students/72-undergraduate-students/723-credit-and-grade-information