The ability to work remotely can be helpful in various situations, allowing for continuity of operations and providing the framework for a flexible work schedule. Talk to your supervisor to help determine your needs and their expectations.  

This guide outlines key considerations, and best practices to support working remotely.

Computer Access

Employees of Ithaca College who wish to work remotely are strongly urged to use an Ithaca College-provided computer, laptop, or another device when working remotely.  If a college provided device is not available, the employee is still responsible for following all Ithaca College recommended best practices and policies to maintain security on their device.

Computers and Peripherals 

If you have an Ithaca College-provided laptop, we recommend doing all of your work on that device. If you decide to use your personal computer, it has to be able to support the latest version of Windows 10 or macOS that the college is supporting. When working remotely, it is often beneficial to have the following peripherals in order to get the most out of the remote experience:

  • Web camera 
  • Headset with a microphone 
  • Wireless keyboard and mouse
  • Monitor
  • Docking station  
  • Laptop mount/riser

Home Internet Connectivity

Connectivity to the Internet is required to access many of the resources required to effectively work remotely.  Please check that you have reliable internet access from your remote location. Learn more about home internet connectivity

Phone Accessibility

Accessing Key Applications and Services

Access to commonly used web-based applications and services are available at https://apps.ithaca.edu.

Microsoft Office 365 ProPlus

Microsoft Office 365 ProPlus is a suite of productivity and collaboration applications that includes always up-to-date versions of Word, Excel, PowerPoint, OneDrive, Outlook, and Teams.

Adobe Creative Cloud

Adobe Creative Cloud is a set of desktop, web, and mobile applications and services that gives subscribers access to a collection of software used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.

Specialized Software

We have set up remote access for students to lab machines on campus at https://iclabs.ithaca.edu. These desktops have Adobe Creative Cloud and other software requested by faculty installed on them. Students with specific needs not met by IClabs can make a request via the Keep Learning Student Technology Request on IC Workflow

Accessing Your Files

Microsoft OneDrive

Microsoft OneDrive is Ithaca College's preferred online file storage service that is comparable to Dropbox, Box, and Google Drive. By backing up your data with OneDrive, it will remain safe if your computer is lost, stolen, physically damaged, or compromised, and allows for the technology renewal process to proceed without issue. 


Mentor is a file server that stores College information for individuals and departments.

  • Additional software is needed to access your Mentor Home and Departmental files from off-campus for both Windows 10 and macOS devices.

Accessing Resources Only Available On The College Network

The GlobalProtect VPN application allows access to protected campus resources (like Mentor) from off-campus locations or from the Guest wireless network. It may also be required to access other specialized, restricted network services or software.

Communicating with People Remotely

Microsoft Teams

Microsoft Teams is a desktop, mobile, and web-based communication and collaboration platform for Office 365 that brings everything together into a shared workspace where you can chat, meet, share files, and work with business applications.


Zoom is an application that offers a video conferencing solution that facilitates online-only meetings, conferences and messaging.