Most college systems and services are available from off-campus as long as you have a computer and an internet connection or mobile device. These break down into two large categories: cloud-based services and services that require a VPN connection to the Ithaca College network.

Given the importance of a good network connection, we have prepared a guide to provide you with references to resources, solution providers, and suggestions for acquiring and refining your home network connection: Resources for getting the most from your home internet connection and WiFi

Ithaca College has made a concerted effort over the past few years to move college services to the cloud, and as a result, many services you need to do your job are available from anywhere. 

• Most web-based applications are available at https://apps.ithaca.edu/
• Microsoft Outlook, a desktop, mobile, and web-based email and calendaring application to access @ithaca.edu email accounts
• Microsoft OneDrive, an online storage service that allows you to upload, backup, create, view, edit, and share files
• Microsoft Office 365 ProPlus, a suite of productivity and collaboration applications and services that includes always up-to-date versions of Word, Excel, PowerPoint, OneDrive, Outlook, and Teams, among others
• Microsoft Teams,  a desktop, mobile, and web-based communication and collaboration platform for Office 365 that brings everything together into a shared workspace where you can chat, meet, share files, and work with business applications
• Zoom, an application that offers a video conferencing solution that facilitates online-only meetings, conferences and messaging
• Sakai, a Learning Management System for the administration, documentation, tracking, reporting, and delivery of courses
• Adobe Creative Cloud, a suite of graphic design, video editing, web development, photography applications and more, available to students, faculty, and staff. Learn how to install Adobe Creative Cloud on your device>

Please visit office.com/support for a variety of help and training resources on Office products. The Office Training Center has specific training videos, quick start guides, learning templates and more.

Visit the Microsoft Accessibility website for product information and easy-to-use guides for Microsoft accessibility features. Direct support is also available through the Disability Answer Desk. 

Microsoft Teams

There are a variety of resources and training available for Microsoft Teams to support remote collaboration, communication, and teaching.

• Interactive demo of Microsoft Teams
• Microsoft Teams Video Training
• Microsoft Teams Help Center
• Microsoft Teams Webinars (Getting started, Teams for Education, Run effective meetings and more)
• Teams on-demand training
• Manage Notifications in Teams

Systems and services that still reside on the college network require that you establish a Virtual Private Network (VPN) connection to the college network in order to access them. If you need VPN access, set up your VPN connection >

Services that require VPNConnect and VPNStudent include: 

• Mentor, a file server that stores files for individuals and departments
• Advance, the constituent management system for recording biographical information, fundraising data, and communications/engagement of alumni, parents, and donors
• Homer Admin, the student and faculty information system
• Reporting Center, a centralized website for campus administrative offices to provide access to reports related to student and administrative data

See the COVID-19 Employee Resources site from Human Resources for Remote Work Guidelines and more. Additional relevant Ithaca College policies include:

• 3.6.7 Flexible Working Hours Policy
• 2.10 Technology Use Policies
• 2.39 Policies and Procedures in the event of Lost /Stolen or Damaged Computer Equipment