Emergency Assistance

Unlike most other offices on campus, CAPS is not required to share information about sexual assault incidents.

If you have a life-threatening emergency and need immediate assistance, call the Office of Public Safety, at 607-274-3333. Public Safety is open 24 hours each day, 7 days a week.

In the event of a mental health emergency, here are some options:

During FALL and SPRING SEMESTERS:
During regular business hours
(8:30 am - 4:30 pm, Monday - Friday)

  • If you need help in a crisis, call CAPS (607)-274-3136 to inquire about Same Day Crisis Services.

After regular business hours until 7:30 PM

  • If you need help for a mental health emergency, call the health center at 607-274-3177.  The nurse on duty will help you connect with the resources you need. 
  • If this is a life-threatening emergency, call the Office of Public Safety at 607-274-3333.

After regular business hours after 7:30 PM

  • If this is a life-threatening emergency, call the Office of Public Safety at 607-274-3333.

24-hour off-campus resources include

  • Cayuga Medical Center at Ithaca, Emergency Department, at 607-274-4411

SUMMER SERVICES (June 1 - Start of Fall Semester Classes) 
For urgent concerns during business hours, call CAPS
(607-274-3136) for information/assistance.
Business Hours are Monday - Thursday, 9:00 am to 4:30 pm;
Friday 9:00 am to 2:30 pm.

After business hours, 24-hour emergency resources include:
The Office of Public Safety, 607-274-3333
Cayuga Medical Center, Emergency Department, 607-274-4411
Suicide Prevention and Crisis Services, 607-272-1616.

CAPS Mental Health Response Team (MHRT)

The MHRT was created to to aid CAPS in providing a comprehensive crisis response to the Ithaca College campus and to form a support network across the campus during emergencies or situations which affect the campus community. 

The team is comprised of staff and faculty volunteers who may be called upon in the case of a campus-wide emergency. Trained volunteers provide basic mental health support to those members of the campus involved in a crisis, offer information about human responses to crisis and referral information for further support and services.

Post-crisis services (education and discussion groups, outreach to residents and the campus community) are arranged as needed and often in collaboration with other offices or departments on campus.