Photo of Benjamin Costello

Benjamin Costello

Executive Director, Constituent Engagement Strategy
Phone: 607-274-8006
Office: Peggy Ryan Williams Center 117, Ithaca, NY 14850

As the Executive Director of Constituent Engagement Strategy, Benjamin Costello is charged with providing leadership, innovation, and strategies for enhancing and optimizing the experience of our constituents from the time they first express interest in the College to their experience as enrolled students. Benjamin helps the College to take a holistic look at the many interfaces and processes students navigate along their journey and works to elevate their overall experience by leveraging new and emerging technologies, process re-engineering, business analysis, and collaboration.

Working in close partnership with the rest of Marketing and Enrollment Strategy, Student Affairs and Campus Life, and Information Technology, Benjamin helps campus partners actualize their best ideas for advancing the student experience, imagining opportunities made possible by new tools and collaboration, and connecting these distinct efforts to achieve the College’s high-level goals of student connectedness, retention, and engagement on campus and beyond.