Welcome to CAPS!

The Ithaca College Center for Counseling and Psychological Services (CAPS) houses a team of licensed and license-eligible professionals who promote and foster mental health, emotional well-being, and a sense of belonging. At CAPS, we understand that these are not one-size-fits-all matters. We welcome students of all identities, including all ethnicities, racial identities, genders, gender expressions, cultures, religious beliefs, sexual orientations, national origins, ages, sizes, abilities, and/or socioeconomic statuses. Our goal is to work collaboratively with you to address the issues and experiences that are important to you. CAPS offers free, confidential resources based upon a model and philosophy of care called Stepped Care 2.0, a multifaceted approach that values a variety of services that can match your needs.

Depending on individual assessment, professional best practices, and the realities of CAPS’ Scope of Practice, we can recommend any number of options represented on the Support Wheel. CAPS' adaptation of Stepped Care 2.0 allows for flexibility, respects that needs change over time, and minimizes the overall wait-time for services.

For more information about current services or to make an appointment: Call 607-274-3136 during business hours (8:30am-5:00pm, M-F) Please be sure to leave a voicemail if you do not reach a live person.

For any general questions you can also reach us by email at counseling@ithaca.edu (please do not use the email account for scheduling purposes)


For Summer 2022, CAPS counselors are available via Zoom Telehealth to students living on campus (whether taking classes or not), students residing in New York State who may be out of the Ithaca area who are not already working with local providers at home, and for students residing in the Ithaca area who want to continue services with their CAPS counselor (who is essentially their local provider).  



Our plan for the upcoming academic year 2022-2023 is to implement a Hybrid model of care which will include both In-Person and Telehealth services.  We are excited to see students in person again!   We can offer both Telehealth and In-person services and there will be new procedures for COVID assessment and for entering into the CAPS space.  This page will be updated in August.

We continue to adhere to guidelines from the Occupational Safety and Health Administration (OSHA), a national regulatory agency.  Provider offices are located in the same building as the Ithaca College Healthcare facilities.  Students coming to CAPS in the Fall will be assessed for COVID symptoms prior to entering the CAPS office space (basement level of the Hammond Health Building). 

Additionally, we are providing private, confidential, spaces on campus for students to talk with their counselors via our encrypted HIPAA-compliant ZOOM platform if they need alternatives to their room or other spaces.

 Our counselors will be on campus and available for in-person intervention in the case of an emergency or the need for a crisis response.  

All CAPS providers are licensed to practice in New York State and all of our services must be conducted in compliance with state licensing requirements. However, with the growing acceptance of Telehealth as a platform for services, it may be possible for New York resident students to continue to see their existing counselors and psychiatric providers from home.   If a student is interested in continuing to see their existing provider, we can provide the same confidential spaces described above for that meeting.  Students are asked to call CAPS to reserve a space if needed. 

 Other options for students this semester: Let's Talk, Consultations, and the After-Hours On-Call Counselor services.    


CAPS After-hours On-call Counselor

The CAPS After-hours On-call Counselor is a service that is available by phone anytime CAPS is closed: Monday through Friday 5:00 pm – 8:30 am, and 24 hours/day on weekends, holidays, and during campus closures.  Faculty, staff, and family members can also use this service if they have concerns about an IC student and are seeking guidance.
The After-hours On-call Counselor can be reached by dialing the CAPS main phone number (607-274-3136) and following the prompt to connect with a counselor immediately. 

Important Messages from CAPS

Black Lives Matter & Native Land Rights
Please read our statements regarding our support for Black Lives Matter and our Native Land Rights Acknowledgement.
Read More
CAPS Updates
2022-2023 Academic Year
Read More
Message to LGBTQIA+ Students
Regarding chosen names and pronouns in our new records system.
Read More

Crisis Resources & Students of Concern

Same Day Crisis Services for Fall 2021-Spring 2022 are from 1:30 PM-3:30 PM (Eastern), Monday-Friday.
Crisis Services
Immediate Concerns
If you have concerns about a student's immediate safety, call the Office of Public Safety at 607-274-3333.
Office of Public Safety
Concerned about an IC student?
Please visit the ICare Team page to complete an online ICare referral.
ICare Referral

Regarding Recent Hate Crimes

The murders of Asian Americans and Black Americans recently, and over this past year, has been heartbreaking and traumatizing. What occurred in Buffalo and Laguna Woods, CA are just the most recent assaults in a long and painful history of violent acts against communities of color, spurred by those promoting racist rhetoric.  

As mental health providers committed to social justice, we vehemently oppose and condemn these acts of terrorism, white supremacy, and racism. All students need and deserve more from the system that perpetuates and benefits repeatedly from hate trauma.  

We stand with Ithaca College Asian American Alliance (@ithaca_AAA), their statement, and recommend resources they have provided. CAPS is available for students seeking support.  We would like to highlight the following quick-access CAPS services:

Students do not need to be active or ongoing CAPS clients to use these services.  All services are completely confidential.  Your mental health is our priority

Statement of Support for the IC Jewish Community

Everyone at CAPS wishes to extend particular care, concern, and welcome to the members of our community impacted by the recent displays of anti-Semitic symbols on the IC campus, and the history of violence they represent and perpetuate. Any act of harassment, intimidation, or hatred—whether through action or language, in person or online—stands in direct opposition to our values and our commitment to co-creating a community of wellness and belonging. We are here to listen and to support you. You can speak with someone informally through Let's Talk or schedule a time for a counseling session


Individual Appointments
Initial consultation session with a counselor will assess clinical needs, recommendations, and to identify appropriate resources.
Learn More
Group Therapy & Workshops
Process, skills, and various themed groups and workshops.
Learn More
The myICHealth Portal Login
CAPS has a new check-in system for appointments. Log in to check it out!
myICHealth Portal

Outreach & Consultation

Skill-Based Groups & Support Groups
These groups are open to all IC students. Please see the listing for times and types of groups.
Group Listing
Let's Talk
Our virtual drop-in service that offers confidential consultations with a CAPS counselor, no appointment necessary.
Learn More
Pathways & Suicide Prevention
A mental health crisis prevention & intervention program offered by CAPS counselors.
More Information

Mental Health & Wellness Resources

Digital Resources for Wellbeing
Digital Resources to support self-help for a variety of wellness topics and communities.
Resource List
Screening for Mental Health
Complete an anonymous, confidential brief screening to determine if you should connect with a mental health professional.
Begin Screening
Center for Health Promotion
Visit IC's Center for Health Promotion for a great on-campus resource!
More Information

Contact Us

Center Hours:  
Monday-Friday: 8:30 AM to 5 PM

Crisis services available daily from 2 PM to 4 PM.

After-hours On-Call Service:
Monday-Friday: 5 PM to 8:30 AM  |  Weekends (beginning after 5 PM on Fridays) & Closures: 24 hours

To make an appointment: Call us at 607-274-3177 (select option 2).

Fax: 607-274-3667