The Ithaca College Center for Counseling and Psychological Services (CAPS) houses a team of licensed and license-eligible professionals who promote and foster mental health, emotional well-being, and a sense of belonging. At CAPS, we understand that these are not one-size-fits-all matters. We welcome students of all identities, including all ethnicities, racial identities, genders, gender expressions, cultures, religious beliefs, sexual orientations, national origins, ages, sizes, abilities, and/or socioeconomic statuses. Our goal is to work collaboratively with you to address the issues and experiences that are important to you. CAPS offers free, confidential resources based upon a model and philosophy of care called Stepped Care 2.0, a multifaceted approach that values a variety of services that can match your needs.
Depending on individual assessment, professional best practices, and the realities of CAPS’ Scope of Practice, we can recommend any number of options represented on the Support Wheel. CAPS' adaptation of Stepped Care 2.0 allows for flexibility, respects that needs change over time, and minimizes the overall wait-time for services.
For more information about current services or to make an appointment: Call 607-274-3136 during business hours (8:30am-5:00pm, M-F) Please be sure to leave a voicemail if you do not reach a live person.
For any general questions you can also reach us by email at firstname.lastname@example.org (please do not use the email account for scheduling purposes)
For Summer 2022, CAPS counselors are available via Zoom Telehealth to students living on campus (whether taking classes or not), students residing in New York State who may be out of the Ithaca area who are not already working with local providers at home, and for students residing in the Ithaca area who want to continue services with their CAPS counselor (who is essentially their local provider).
Our plan for the upcoming academic year 2022-2023 is to implement a Hybrid model of care which will include both In-Person and Telehealth services. We are excited to see students in person again! We can offer both Telehealth and In-person services and there will be new procedures for COVID assessment and for entering into the CAPS space. This page will be updated in August.
We continue to adhere to guidelines from the Occupational Safety and Health Administration (OSHA), a national regulatory agency. Provider offices are located in the same building as the Ithaca College Healthcare facilities. Students coming to CAPS in the Fall will be assessed for COVID symptoms prior to entering the CAPS office space (basement level of the Hammond Health Building).
Additionally, we are providing private, confidential, spaces on campus for students to talk with their counselors via our encrypted HIPAA-compliant ZOOM platform if they need alternatives to their room or other spaces.
Our counselors will be on campus and available for in-person intervention in the case of an emergency or the need for a crisis response.
All CAPS providers are licensed to practice in New York State and all of our services must be conducted in compliance with state licensing requirements. However, with the growing acceptance of Telehealth as a platform for services, it may be possible for New York resident students to continue to see their existing counselors and psychiatric providers from home. If a student is interested in continuing to see their existing provider, we can provide the same confidential spaces described above for that meeting. Students are asked to call CAPS to reserve a space if needed.
CAPS After-hours On-call Counselor
The CAPS After-hours On-call Counselor is a service that is available by phone anytime CAPS is closed: Monday through Friday 5:00 pm – 8:30 am, and 24 hours/day on weekends, holidays, and during campus closures. Faculty, staff, and family members can also use this service if they have concerns about an IC student and are seeking guidance.
The After-hours On-call Counselor can be reached by dialing the CAPS main phone number (607-274-3136) and following the prompt to connect with a counselor immediately.