Philosophy and Strategy

Continuous storytelling is what allows us to convey and celebrate the richness and diversity of the Ithaca College experience and set the tone about IC in a memorable and personal way.

Storytelling bridges the gap between inspiration and information. By sharing a wide variety of compelling personal narratives, IC can communicate our values, culture, and distinctive offerings in a way that resonates deeply with like minds. Stories bring the college’s mission to life, turning abstract brand concepts like "philosophy of learning" into clear and relatable examples. This approach not only fosters trust and pride but also differentiates the institution in a competitive landscape. Authentic storytelling shows that we practice what we preach and fosters relationships that go beyond transactional interactions, inspiring loyalty, advocacy, and credibility.

What makes a good story?

A good story combines emotional resonance, authenticity, and strategic alignment with our brand's values and institutional goals. Here are just a few things that make a story compelling and effective:

  • Relatable characters: People connect with stories through characters who resonate with them, whether they see themselves in the character, aspire to be like them, or are overcoming challenges similar to their own.
  • Emotional impact: Emotional engagement drives decision-making, etches memories, strengthens loyalty, and deepens relationships.
  • Authenticity: Audiences can detect insincerity, and trust is critical in building a strong brand. People are more likely to share and champion stories they find credible and meaningful.
  • Alignment with brand strategy: Stories should reinforce what our brand stands for and highlight our distinctive positioning.
  • Visual and sensory appeal: Visuals communicate emotion in a glance. A good story fosters ample opportunity for primary or supporting visual content.
Explore our brand positioning for more storytelling guidance and inspiration.

Our relevance positioning reflects how today’s students think about their futures: nonlinear, multidimensional, and shaped by exploration as much as intention. The supporting pillars bring that idea to life. They translate our positioning into clear, usable principles that can guide messaging, storytelling, and creative decisions and elevate storytelling.

Process & Practice

Marketing Communications (MarCom) has established an iterative storytelling process that allows us to produce quality content in quantity, allowing for niche storytelling with broad emotional resonance and brand-building capacity. Our staff brings story ideas to an internal editorial board that chooses which to pursue based on quality, medium, opportunity for engagement, institutional priorities, and audience needs.

We produce stories in many forms—in writing, photo, video, or native social formats—and distribute them in various ways based on audience priorities and medium. Content that performs well in its initial release may be expanded upon for more in-depth outlets.

MarCom has established a “beat system” to ensure representation of all schools and areas of focus in our storytelling efforts. Staff who are assigned a beat are the liaison to that school or theme, bringing ideas from that area to the editorial meetings and sharing produced content with the stakeholders.

Current beat assignments:

Structural Beats  Thematic Beats 
School of BusinessMelissa Pittinaro Campus LifeDan DeCaria
School of Health Sciences and Human PerformanceJennifer King MacKenzie Career & Academic SupportKim Nagy
School of Humanities and SciencesKim Wunner Reputation & RiskDave Maley
School of CommunicationsGio Santacroce Community EngagementAllison Usavage & Sloan MacRae
School of Music, Theatre, and DanceSloan MacRae Graduate ProgramsKelly Stern
Athletics and Sports JournalismPatrick Bohn SustainabilityKim Nagy
AlumniJustin Hausner Staff & FacultyJennifer King MacKenzie

Storytelling Examples

Our storytelling approach shares authentic, ongoing narratives that reflect our brand and meet the needs of each audience. These examples show how one story can be adapted across formats and channels to reach different segments effectively.
three screenshots of instagram reels from students

Internship Fund Story

The Internship Fund story highlights how Ithaca College expands access to meaningful, career-shaping experiences. The multi-medium story features students sharing their funded internship stories in their own words. A long-form IC News article, paired with a series of social videos and features in This Is Ithaca and admission communications, allows the story to reach audiences in multiple ways. Strong engagement across these channels demonstrates the impact of the student voice. The narrative can apply to admission, advancement, and culture-building institutional goals.

read the story
A screen grab from a video of Dr. Stanley Bazile.

Dr. Stanley Bazile's Story

Stanley Bazile’s story is a clear example of how authentic, character-driven storytelling brings the Ithaca College experience to life in a personal and memorable way. His genuine reflections bridge inspiration and information, showing how IC’s values shape everyday campus life and offering reassurance to prospective students and families who want to know their student will be cared for. The strong parent response—expressing pride, gratitude, and peace of mind—illustrates how stories like this deepen trust and align with IC’s mission and brand strategy. Its success across channels, including a follow-up admission-office email for parents, reinforces its impact and versatility.

Have story ideas?

For story ideas, please contact your beat representative or contact us at the address below with general questions.