ICHR News and Announcements

This site is designed to share information to help you stay current on HR news, updates, service information, and announcements (newest always at the top).

February 9, 2021 - Unemployment Fraud Assistance

Earlier this month, New York State Department of Labor announced that it has identified over 425,000 fraudulent unemployment benefit claims during the COVID-19 pandemic.

As we are seeing an increase in fraudulent claims during this time, we want to inform employees what they can do if an unemployment claim has been submitted using their information.

  • Complete the following online form with New York State’s Department of Labor: https://labor.ny.gov/secure/fraud/report-fraud.shtm  
  • Review the Federal Trade Commission website (https://www.ftc.gov) and investigate possibilities of identity theft
  • If you receive a debit card in the mail from the Department of Labor’s Unemployment Insurance Division, please destroy this card and keep any other notices as a record
  • Immediately contact the three major credit bureaus to place a fraud alert on your credit records

If you are the victim of identity theft related to fraudulent unemployment insurance claims, you should also report the fraud to:

  • Bank and credit card companies
  • Law enforcement
  • The FBI encourages victims to report fraudulent or any suspicious activities to the Internet Crime Complaint Center at ic3.gov.

You may also consult identitytheft.gov for help in reporting and recovering from identity theft.

Employee Assistance Program

You and your eligible family members can trust the NexGen EAP services to address your total wellbeing, from assistance with everyday work and family issues to more challenging personal concerns.

To access your total wellbeing services: 

  • Call 1.800.EAP.CALL (1.800.327.2255)
  • Log on at www.nexgeneap.com
    • Enter the Company ID 1489

When calling the confidential counseling services, your EAP Counselor will take you through the intake process, where they ask structured questions to assess your situation and determine the best level of care.