Who to Contact During a Crisis


  • Office of Public Safety (607-274-3333) If you have a life-threatening emergency and need immediate assistance, call the Office of Public Safety. Public safety is open 24 hours each day, 7 days a week.
  • Counseling and Psychological Services (607-274-3177 opt. 2)
    • During Business Hours, CAPS is open Monday through Friday, 8:30 AM-5:00 PM with virtual Same Day Crisis Services (SDCS) from 1:30-3:30 PM for Spring 2022.
    • After-hours on-call counselors are available from 5 PM to 8:30 AM, Monday through Friday, and 24/7 on weekends/holidays/whenever CAPS is closed. Just call the CAPS phone number and follow the prompts.
  • Case management/ICare (607-274-7731) Any member of the IC Community (parents, students, staff, or faculty) is encouraged to use the online ICare Report if they would like to access help for a student in distress. Please visit the ICare Team page for more information. Please note: Referrals from this form will be received during normal business hours and are NOT monitored after hours, on weekends, or during official Ithaca College holidays. Please contact the Office of Public Safety at 607-274-3333 if there is an immediate risk of harm to self or others prior to submitting this form.
  • Title IX (607-274-7761) To report sexual misconduct, sexual assault, harassment, discrimination, relationship violence and stalking, contact a Title IX coordinator. Unlike Title IX and most other offices on campus, CAPS is a confidential resource and is not required to share information about sexual assault incidents.