Hours, Through 4/10:
- Monday - Thursday: 7:30 am - 7:00 pm
- Friday: 7:30 am - 5:00 pm
- Sunday: Noon - 5:00 pm
Contact
- Email: servicedesk@ithaca.edu
- Call: (607) 274-1000
- Chat: IT Service Desk Chat Utility
- After hours problem report
Extended Hours
Technology Support
Centrally located in Job Hall, the Information Technology Service Desk provides technology support for students, faculty and staff for a variety of technology areas. Our dedicated team of full time professionals and knowledgeable student employees are committed to ensuring our clients have an exceptional technology experience.
The IT Service Desk provides telephone, email and walk-in support for faculty, staff and students, for a wide variety of technology areas:
- Account problems—including password resets (bring your ID)
- IC software and online applications
- Hardware and printing
- Internet and Wi-Fi
- Telephones and voicemail
- Loaner equipment for faculty and staff
- System outage information
- And more!
Help Resources
Use the IT Service Portal to browse articles, find services, or submit tickets.