Getting Help

fixIT shop

The fixIT shop, located in Job Hall 104, provides convenient on-campus computer support, and service to students, faculty and staff for personal computers and college owned equipment that is not part of the technology renewal program like iPads. The fixIT shop is staffed with trained and certified technicians to assist with problems on these devices. Technicians can help with desktops, laptops, iPads, tablets, MacBook Air etc. 

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General Support

  • Free five-minute computer check up
  • Affordable diagnostic, installation and repair services
  • IC wireless network connection assistance
  • Software configuration for iPads
  • Apple Authorized Service Provider - AppleCare warranty repairs can be performed on campus

Items You Need To Request Repair

  • Ithaca College ID
  • Operating System Disks for laptops and desktops: May be required for your repair
  • A/C Adapter: We can't rely on battery power
  • External hard drive for data backup or recovery