Remote Work Guidelines

Promoting Flexibility

Ithaca College supports maximum flexibility during this time to help minimize the spread of illness. This includes an expectation that remote work options are supported in all cases for non-essential employees. 

Employees who can work effectively from a remote location should work with their supervisors now to prepare a plan and begin doing so as soon as possible. Resources and information to support remote work are available at IC Information Techology website. 

The College is currently performing a college-wide assessment of work that can be done remotely as well as determining whether we have the appropriate equipment and resources available to support that remote work.  

Expectations

Employees working remotely are expected to:

  • Develop and maintain a strategy/plan for communication and evaluation.
  • Maintain frequent and timely communication with your supervisor.
  • Respect and adhere to timelines, work productivity goals, and accomplishment of tasks.
  • Maintain accessibility; communicate schedule as needed.
  • Safeguard all IC property (i.e., equipment) and intellectual property (i.e., policies & documents).
  • Fulfill all their normal duties or alternative duties as assigned.
  • Ensure that they are connecting securely and following all college policies related to access, data security, and data confidentiality. Employees should contact the Information Technology Service Desk at (607)274-1000 or servicedesk@ithaca.edu for IT-related questions.
  • The Office of Human Resources will be available to answer questions. Please contact humanresources@ithaca.edu, Monday through Friday from 8:30am – 5:00pm EST. 

All non-essential employees are expected to work remotely. Some adjustments to normal day-to-day duties will need to be made for some positions. Please work with your supervisor. Supervisors should consider the nature of the work and whether the necessary equipment and technology are available to allow employees to fully perform their job duties away from campus. 

Supervisor Considerations for Remote Work

Supervisors and departments are encouraged to be flexible regarding business needs. This may mean conducting standard procedures differently during this time period. Items to consider include:

  • Sending voicemails to email. Please contact Information Technology (IT) for instruction or go to the instructions from the IT Service Desk.
  • Forwarding office/department phones appropriately.
  • Scheduling virtual meetings instead of in-person meetings.
  • Encourage remote work and creative alternatives to completing assignments.
  • How are departmental emergencies going to be handled?
  • Do you have a way to contact all your employees?
  • Can responsibilities be designated to specific individuals?
  • Consider alternating or rotating schedules for your team where possible and re-evaluate this approach on a weekly basis. The idea is that, in general, team members could share on-site responsibilities but not all members would need to be on-site every day.
  • Experiment with different schedules. If you try something one week that does not work for your team, adjust the following week. 

Additional Remote Work Resources