Service Request Center

PLEASE NOTE:  Students living in on-campus housing facilities - if you have questions regarding maintenance requests, please visit the Residential Life site at

For information on elevation of beds, lofts, and bunks; see Your Home Away From Home: Beds & Linens

NEW USERS: Please follow the instructions in the Maintenance Direct Quick Step Guide to the right.

RETURNING USERS: Click on the link to the right to enter a maintenance request.


The Password for submitting a work order is ITHACA.