Health Insurance Navigator

Helping students and families navigate the complex landscape of health insurance coverage.

In an emergency call 911 or call Ithaca College Public Safety AT (607) 274-3333.
This includes medical, mental health, and alcohol/drug-related emergencies.

The Health Insurance Navigator helps to support students and families better understand their health insurance coverage so that they can make informed decisions regarding their healthcare options and services received at Ithaca College's on-campus Hammond Health Center.

Through individual counseling and direct correspondence with students and families, the Health Insurance Navigator can help you navigate the complex landscape of health insurance in a variety of ways.

Health Insurance Support

  • The Health Insurance Navigator will be available for both individual consultation sessions and will also conduct periodic community presentations to help students and families understand the basics of heath insurance coverage.
  • Educate on key concepts such as: deductibles, co-payments, premiums, and out-of-network coverage.
  • Educate about what is and isn't covered under a valid insurance plan to help students and families better determine cost of care. 
  • Educate students about the health insurance claim process and provide aid in submitting claims.
  • Develop educational documents, materials and other resources to support student's understanding of health insurance.

Contact the Health Insurance Navigator

Do you have a question about your insurance coverage or require some assistance? Contact Student Health Services and request support from the Health Insurance Navigator. 

(607) 274-3319