Employee Assistance Program
Our counselors are Mental Health Professionals who pro- vide confidential counseling in-person or over the phone for a variety of stressful issues such as marital, family, substance abuse, depression, stress, grief, health, and more. Each counselor carefully listens to your needs and either offers short-term counseling focused on coping strategies or makes an appropriate referral to long-term counseling or specialized care.
Child/Elder Care Resources
Limitless resources are available to find the child and elder care that you need. We assist you with finding a pediatrician, babysitter/nanny, camps, sports lessons, music lessons, and college applications and financial aid. Your eldercare resources include help with housing options, assisted living facilities, Medicare, doctors, financial planning, and transportation.
Legal and Financial Consultations
You have access to free legal and financial consultations over the phone and in-person, referrals, and discounted fees. Call today for assistance with legal issues such as: bankruptcy, divorce, custody disputes, adoption, and financial issues: debt consolidation, tax questions, student loans, investments, credit problems, retirement, and more. Learn more about the Legal and Financial Consultations offered through the EAP by clicking here.
Personalized Web Portal
Log on to www.mybalanceworks.com access thousands of work/life articles, self-help tools, and interactive videos for personal and professional development. You can also submit and track requests to your Personal Assistant, chat live, and use the interactive calendar and date reminder.
Introducing the newest resource from eni, BalanceGo! BalanceGo is an extension of the personal assistant, counseling, and wellness services all seamlessly integrated into one easy to use app! Features of our mobile app include an EAP component to virtually “ask-a-counselor” any non-emergency behavioral health questions and a work/life component enabling members to make Personal Assistant requests. For more information on BalanceGo, click here!
Your BalanceWorks® Personal Assistant (PA) is a work/life expert who provides you with useful referrals, research, or information on just about any topic. You are assigned your very own exclusive personal assistant who is available 24/7 to respond to your requests - helping you make informed decisions while saving you valuable personal time. Your personal assistant can help you:
- Plan a trip or vacation
- Gather health information
- Coordinate your event (weddings, birthdays)
- Research schools & financial aid
- Collect relocation information
- Research medical information
- Locate dining & entertainment
- Find the perfect gift
- Organize home improvement projects